The University of Chicago

RSS and Customer Support Specialist


Pay$60000.00 - $75000.00 / year
LocationChicago/Illinois
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: JR29780
      Employer Industry: Academic Medical Institution

      Why consider this job opportunity:
      - Salary up to $75,000
      - Comprehensive benefits package including health, retirement, and paid time off
      - Fully remote work environment with flexibility
      - Opportunity to work in a leading academic medical institution
      - Engage in professional development workshops and initiatives
      - Supportive and collaborative team atmosphere

      What to Expect (Job Responsibilities):
      - Collaborate with CME and department staff to develop accredited RSS activities in an online Learning Management System (EthosCE)
      - Review RSS documentation for clarity, completeness, and compliance with ACCME and institutional guidelines
      - Communicate issues regarding RSS documentation and recommend resolutions
      - Assist with customer support for live activities, conferences, and webinars
      - Maintain accreditation status with the Accreditation Council for Continuing Medical Education (ACCME)

      What is Required (Qualifications):
      - Minimum educational requirement: College or university degree in a related field
      - Knowledge and skills developed through relevant work experience
      - Ability to represent the organization's mission and values effectively
      - Excellent time management and multitasking abilities
      - Proficient in clear and professional communication

      How to Stand Out (Preferred Qualifications):
      - Previous customer service, administrative support, or event coordination experience
      - Familiarity with ACCME, AMA, PhRMA, FDA, and OIG guidelines
      - Experience working in an academic medical center or university
      - Strong decision-making and analytical skills
      - Ability to interact comfortably with senior executives and faculty

      #AcademicMedicine #RemoteWork #CareerOpportunity #ProfessionalDevelopment #HealthcareEducation
  • About the company

      The University of Chicago is a private research university in Chicago, Illinois.