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SaaS Customer Onboarding Project Manager

7 days ago

PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time

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  • Job Description

      Req#: 6509175003
      Employer Industry: Software Development for Nonprofits

      Why consider this job opportunity:
      - Competitive salary with opportunities for bonuses
      - Opportunity for career advancement and growth within a rapidly growing startup
      - Work in a fast-paced environment with a focus on innovation and customer satisfaction
      - Collaborative and supportive team culture that values customer joy
      - Chance to influence and improve implementation methodologies
      - Engage directly with clients to ensure their needs are met and exceeded

      What to Expect (Job Responsibilities):
      - Execute the implementation methodology to ensure timely delivery of software solutions
      - Communicate project expectations effectively with internal and external stakeholders
      - Facilitate customer meetings and collaborate with sales, engineering, support, and product teams
      - Assure quality of configuration, customization, and data migration throughout deployment
      - Manage risks and escalate issues as necessary while providing mentorship to junior team members

      What is Required (Qualifications):
      - 5+ years of project management experience
      - Understanding of project management procedures, methodologies, and areas of competency
      - Experience with project management tools
      - Excellent organizational and time management skills
      - BS degree (or equivalent work experience) in Information Technology (IT), Business, education, or a related discipline

      How to Stand Out (Preferred Qualifications):
      - Experience managing software development or implementation projects
      - Strong oral and written communication skills with the ability to engage all levels of management
      - Understanding of the Software Development Life Cycle
      - Ability to foster trust and collaboration among team members and clients
      - A passion for creating customer joy and exceeding client expectations

      #SoftwareDevelopment #ProjectManagement #CustomerSatisfaction #CareerGrowth #InnovativeCulture

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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