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SaaS Customer Onboarding Project Manager
7 days agoPayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time
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Job Description
- Req#: 6509175003
Employer Industry: Software Development for Nonprofits
Why consider this job opportunity:
- Competitive salary with opportunities for bonuses
- Opportunity for career advancement and growth within a rapidly growing startup
- Work in a fast-paced environment with a focus on innovation and customer satisfaction
- Collaborative and supportive team culture that values customer joy
- Chance to influence and improve implementation methodologies
- Engage directly with clients to ensure their needs are met and exceeded
What to Expect (Job Responsibilities):
- Execute the implementation methodology to ensure timely delivery of software solutions
- Communicate project expectations effectively with internal and external stakeholders
- Facilitate customer meetings and collaborate with sales, engineering, support, and product teams
- Assure quality of configuration, customization, and data migration throughout deployment
- Manage risks and escalate issues as necessary while providing mentorship to junior team members
What is Required (Qualifications):
- 5+ years of project management experience
- Understanding of project management procedures, methodologies, and areas of competency
- Experience with project management tools
- Excellent organizational and time management skills
- BS degree (or equivalent work experience) in Information Technology (IT), Business, education, or a related discipline
How to Stand Out (Preferred Qualifications):
- Experience managing software development or implementation projects
- Strong oral and written communication skills with the ability to engage all levels of management
- Understanding of the Software Development Life Cycle
- Ability to foster trust and collaboration among team members and clients
- A passion for creating customer joy and exceeding client expectations
#SoftwareDevelopment #ProjectManagement #CustomerSatisfaction #CareerGrowth #InnovativeCulture
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