Summary:

Under the guidance Assigned Management and other Leaders, Program Managers, and/or Project Managers, the SN Project Coordinator is responsible for project activities that support the successful completion of projects including assisting with project schedules, deliverables, assignments, tasks, project meetings, status reporting, communication and action items, as required. This position may also have responsibility for management of small projects or initiatives as assigned by management.

Essential Responsibilities/Accountabilities:

• Works with claims workflow and customer service inquiry for all SN products.

• Assists with project schedules, deliverables, assignments, tasks, project meetings (scheduling and meeting notes), status reporting, communication, and action items, as required.

• Participates in the Health Plan mentoring programs and helps to on-board new staff and project resources.

• Assists with utilization review department workflows, per protocol

• Creates, monitors, and modifies project and leadership schedules as assigned.

• Maintains project document control using team rooms, share drives or other repositories.

• Provides oversight for project meetings, activities and team communications as assigned.

• Supports management team in facilitating core team meetings including project meetings, managing project agendas and minutes.

• Monitors and evaluates quality of performance and product from all work within scope of responsibility.

• Fosters an environment of continuous improvement and encourages innovative thinking.

• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs.

• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.

• Regular and reliable attendance is expected and required.

• Performs other functions as assigned by management.

Minimum Qualifications:

• Associates degree in relevant field with a minimum of three year’s work experience (or two additional years related work experience in lieu of degree).

• Technically competent with various software programs such as, Word, OneNote, Excel, PowerPoint and MS Project.

• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

• Ability to react to project adjustments and alterations promptly and efficiently.

• Ability to be flexible during times of change.

• Persuasive, encouraging, and motivating.

• Strong all-around soft skills and high level of proficiency using written and oral communication skills.

• Adept at conducting research when project-related issues occur.

• Effectively prioritize and execute tasks in a high-pressure environment.

• Strong follow-up skills.

• Self-motivated; ability to take initiative and ownership.

• Writes and speaks fluently on all aspects of work.

• Demonstrated problem solving skills.

• Working knowledge of claims process, including coding principles preferred

  Physical Requirements

• Ability to travel across regions (