Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Job Description

Your passion for sport and fan engagement will allow you to be a contributor within the Ticket Sales and Service team, positioning MLSE as leaders within sport and entertainment.

As a valuable member of the Sales Activation Team, the Sales Activation Coordinator will be responsible for group sales execution and delivery of championship service of our Toronto Marlies Fan Experience Activations. In coordination with Game Operations and Sales, you will be leading and executing the game day sales fan experiences throughout the Marlies season.

RESPONSIBILITIES

• Welcome and service groups on game days while providing exceptional guest experience to our fans.
• Execute Toronto Marlies Group Sales Activations before, during, or after games.
• Lead Toronto Marlies Pre-Ice rentals for various groups (Minor Hockey Teams, Schools, Corporate Groups etc.)
• Coordinate Groups of 50 children or more participating in our in-game fan experiences.
• Score keep games during ice rental exhibition matches – no training required.
• Assist with the set up and tear down of sales activations (signage, kiosks).
• Communicate with the Toronto Marlies Game Operations Team ahead of and during games.
• Assist the Toronto Marlies sales team during off-site events.
• Provide administrative and tactical support to the Toronto Marlies sales team on game days.
• Communicate positively and professionally with all MLSE staff and fans.
• Opportunity to support TFC, Argos and Raptors 905 teams.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• Highly motivated individual with a strong desire to build a career in the sports business.
• A positive, team first approach, incorporating integrity, confidentiality, and discretion.
• Available to work a minimum of 20 - 25 Toronto Marlies home games.
• Must be flexible to work weekend shifts and evening shifts.
• Highly organized and detail-oriented
• Ability to listen, understand, and communicate optimally
• Able to take direction and show initiative in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Work with enthusiasm and professionalism at all times.
• Adhere to all MLSE service standards and policies including Health & Safety while working in compliance with the provisions of the Occupational Health & Safety Act.

Additional Information

Apply by: November 5th, 2023

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Maple Leaf Sports & Entertainment Partnership will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.