Employer Industry: Hospitality and Tourism

Why consider this job opportunity:
- Paid internship with a salary of $16.20/hour and potential to earn incentives, bringing the hourly wage up to $18.70
- Opportunity for continuous development and career advancement within a growing company
- Remote position with all necessary equipment provided, including a laptop and monitor
- Internet stipend of $40 per month
- Work in a collaborative, service-oriented environment that values communication and creativity
- Gain hands-on experience in a high-volume sales and customer service setting

What to Expect (Job Responsibilities):
- Handle inbound sales and customer service calls, utilizing provided scripts to explain products and pricing
- Accurately enter guest information and process orders in reservation systems
- Convert calls to sales and upsell enhancement packages
- Assist customers via Omnichannel platforms, including Chat, SMS, and Email
- Resolve guest issues using strong service skills and adhere to company policies

What is Required (Qualifications):
- Must be a current college student at the Sophomore level or above
- One (1) year of customer service experience preferred; call center or reservation experience is a plus
- Availability to work 40 hours per week, including weekends and holidays
- Excellent oral and written communication skills
- Proficient computer skills, including typing and navigating multiple systems

How to Stand Out (Preferred Qualifications):
- Bilingual skills are a plus
- Experience in a high-stress customer service environment

#Hospitality #CustomerService #InternshipOpportunity #RemoteWork #CareerDevelopment

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