City Experiences

Sales & Customer Experience Intern

5 days ago

Pay$16.70 - $18.70 / hour
LocationRemote
Employment typePart-Time

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  • Job Description

      Req#: SALES012579
      Employer Industry: Hospitality and Tourism

      Why consider this job opportunity:
      - Salary up to $18.70/hour with potential for additional incentives
      - Paid internship with formal training provided over a 3-week period
      - Remote work opportunity with provided equipment and internet stipend
      - Continuous opportunities for development and advancement in a growing company
      - Collaborative and service-oriented work environment
      - Potential overtime opportunities available

      What to Expect (Job Responsibilities):
      - Handle inbound sales and customer service calls, utilizing company scripts and sales skills
      - Accurately enter guest information and process orders within reservation systems
      - Maximize sales opportunities by upselling and cross-selling products
      - Assist with customer inquiries through various communication channels, including chat, SMS, and email
      - Maintain accountability for timekeeping and performance metrics as defined by management

      What is Required (Qualifications):
      - Must be a current college student at Sophomore level or above
      - One (1) year of customer service experience preferred; call center/reservation experience is a plus
      - Must be available to work 40 hours per week, including weekends
      - Excellent oral and written communication skills
      - Proficient computer skills, including typing and navigation through multiple systems

      How to Stand Out (Preferred Qualifications):
      - Bilingual candidates are a plus
      - Previous experience in a call center or reservation environment

      #Hospitality #CustomerService #RemoteWork #InternshipOpportunity #SalesExperience

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Introducing the brand-new City Experiences anchored by Hornblower. Explore new cities, find dinner cruises, site-seeing tours, and more. Book a tour today.