Massage Envy

Sales & Customer Service Associate


Pay$18.00 / hour
LocationConcord/California
Employment typeOther

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  • Job Description

      Req#: 237738

      Overview

      Where Better Careers Begin!Massage Envy - Clayton Valley

      5442 Ygnacio Valley Rd #140, Concord, CA 94521

      Do you have a passion for helping others? At the Massage Envy - Clayton Valley franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

      Perks & Pay:

      • Competitive base pay up to $18/ hour plus bonuses and commissions
      • Employer-paid healthcare dental and vision plans
      • Paid time off for full time employees
      • Employee referral bonus program
      • Employee Assistance Program
      • A flexible schedule for a better work/life balance
      • In-depth product and service training
      • A free massage, skincare or stretch service each month
      • 30% off all products

      Qualified Candidates:

      • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
      • Can work nights and weekends
      • Are critical thinkers with excellent math and computer skills and the ability to multitask
      • Have great people skills and can establish positive relationships with guests
      • Are supporters of total body care with a general knowledge of massage and skin care services

      Day-to-Day:

      • Provide outstanding customer service and help everyone feel valued and understood
      • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
      • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
      • Help grow and retain a client base both in-person and through phone/email outreach

      Culture & Support:

      • Trained leadership that is invested in YOUR success
      • Award programs (like Sales Associate of the Year)
      • A caring community that strives to celebrate individuality and share knowledge

      If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

      *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

      Salary

      $16.50 - $18

      Job ID

      2025-237738
  • About the company

      The leading name in massage, and collectively, across franchised locations, Massage Envy is America’s #1 skin care provider. While that may describe us, it doesn’t define us. At its core, the Massage Envy franchise network is a community of artists, healers, and wellness professionals united in one purpose: helping people feel their best through regular massage and skin care so they can do more of what they love.