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Sales Development Representative (SDR) and Chat Specialist


PayCompetitive
LocationSanta Ana/California
Employment typeFull-Time

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  • Job Description

      Req#: 1CDB235F08
      Employer Industry: Event Technology

      Why consider this job opportunity:
      - Salary up to $60,000, with additional incentive opportunities based on performance
      - Gold standard health benefits and a 401K plan
      - Generous PTO and holiday schedule, along with a work-from-home stipend
      - Opportunity for career advancement, potentially transitioning into an Inside Sales Representative role
      - Collaborative and innovative team environment focused on customer success
      - Flexible remote work options available

      What to Expect (Job Responsibilities):
      - Manage and qualify inbound leads via live chat, email, and other platforms to maintain a healthy pipeline of prospects
      - Quickly assess potential customers' needs and escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives
      - Proactively engage with leads to schedule meetings with Inside Sales Representatives, ensuring efficient booking
      - Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication
      - Collaborate with sales and marketing teams to refine lead qualification criteria and optimize campaigns

      What is Required (Qualifications):
      - Ability to make 150+ calls per day
      - Minimum of 1 year of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience
      - Proficiency in CRM tools, particularly HubSpot CRM and Gong
      - Strong verbal and written communication skills
      - Self-motivated, proactive, and able to work independently to meet targets

      How to Stand Out (Preferred Qualifications):
      - Experience in a hybrid communication role
      - Familiarity with lead qualification criteria and sales processes
      - Knowledge of event technology or photo booth products
      - Ability to work PST hours
      - Exceptional organizational and time management skills

      #EventTechnology #SalesDevelopment #CustomerSupport #RemoteWork #CareerGrowth
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