The Purpose of Your Role

You will leverage your greater Liveops community of stakeholders marketing inside sales, customer success, finance, operations, and other supporting departments to ensure that our customer solutions exceed expectations and promote long-term and mutually prosperous relationships.

The Qualifications We're Looking For

• Bachelor's Degree required
• 5-8+ years of experience, including at least 5 years of enterprise sales experience working with midsize to large corporations selling complex solutions
• Technology first mindset, ability to utilize existing company technology solutions and leverage and introduce other advanced tools to expand your impact
• Ability to work in a fast-paced environment with a start-up mentality
• Business Process Outsourcing (BPO) sales experience a plus
• Experience in selling "gig-economy" concepts primarily home-based agent model's a plus
• Expertise selling into verticals a plus: (Healthcare, Financial Services, Insurance, Travel, Retail, Business/Consumer Services, Utilities, etc.)
• Proven experience in successfully building and managing relationships with enterprise clients
• Proven closer with proven ability to meet and exceed quotas
• Critical thinking skills and the ability to analyze customer data and translate into problem-solving solutions
• Excellent verbal and written communication skills, and seasoned negotiator
• Motivated by a highly leveraged, commission-based comp plan with a competitive base salary
• Proficient computer skills including CRM, sales engagement & marketing automation tools
• The ideal candidate lives in the U.S with access to a major airport and the ability to travel as needed up 50% of the time

The Competencies You Bring

Business Acumen * Individual Impact and Influence * Conceptual Thinking * Customer Focus * Dealing with Ambiguity * External Awareness

The Value You Deliver

• Exceed quarterly & annual sales targets measured against Annual Contract Value (ACV) quotas
• Work closely with assigned sales analysts to build and nurture sales pipeline through well-orchestrated inbound and outbound prospecting campaigns
• Be a predictable sales forecaster by meticulously tracking leads and opportunities with detailed notes in our CRM platform
• Coordinate resources and SMEs to professionally respond to new business opportunities (e.g. Introductory calls, scoping calls, RFPs, RFIs, etc.)
• Identify potential expansion opportunities within existing clients
• Establish, develop, and maintain relationships with current and prospective clients

Essential Job Functions

Essential functions are the fundamental, crucial job duties that an employee must be able to perform, with or without reasonable accommodation.

• Ability to sit or stand at a desk for extended periods of time while working on a computer.
• Available for virtual meetings in a non-distracted environment.
• Ability to work independently and meet deadlines.
• Travel up to 50%
• Drive sales growth by identifying and closing contracts for Liveops BPO solutions, exceeding quarterly and annual sales targets.
• Foster strong relationships with enterprise clients, leveraging a collaborative approach with internal teams to deliver exceptional customer solutions.
• Manage and nurture the sales pipeline, ensuring accurate sales forecasting and meticulous tracking within the CRM platform.
• Identify expansion opportunities within existing accounts and maintain proactive engagement with current and prospective clients.

About Liveops:

Liveops partners with Fortune 500 brands to provide exceptional on-demand outsourced customer support, specializing in healthcare, retail, insurance, and financial services. Our people-first approach enables us to deliver high-quality, scalable solutions that help our clients exceed their customer service goals.

As a Liveops employee, you'll be part of a collaborative, purpose-driven culture that values curiosity, innovation, and results. We pride ourselves on fostering an inclusive and supportive environment, with resources like our employee resource groups, wellness program, and other initiatives that empower employees to thrive personally and professionally. Liveops offers excellent benefits, including comprehensive insurance, a 401(k) match, and a flexible vacation plan, ensuring balance and well-being for our team members.

Eligibility Requirements

Eligible States for Employment; Alabama, Arizona, Florida, Georgia, Idaho, Indiana, Kansas, Michigan, Mississippi, Missouri, Nebraska, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)