Samsara
Sales Enablement Manager - Instructional Design
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Job Description
- Req#: 6644931
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.
- Help design and develop our sales training strategy: Own the production and management of across a variety of learning formats, including eLearning, self-serve learning guides, tutorial videos, mini-course, customer role plays, certifications, live workshops, etc.
- Build curriculum: Partner with Sales Leadership to design and build learning programs tied to corporate priorities.
- Own our LMS & advise on the entire tech stack: Own and administer LMS including regularly auditing content library, managing user assignment, distributing reports of learner performance and troubleshooting user concerns & contribute to our overall strategy for sales productivity tools and how they integrate with each other.
- Continuously improve: Scale industry best practices and uplevel our current strategies around LXD/ID practices to scale both content development and delivery.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
- 3-5 years of experience in enablement resource creation & eLearning content development and design.
- 2-3 years of experience administering an LMS and managing content libraries.
- Experience working with sales and GTM stakeholders to align on metrics that matter, program goals, and sales + sales leadership expectations
- Track record of delivering interactive experiences that demonstratively improve learner engagement and product sophistication.
- Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
- Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
- A solid understanding of Samsara products with the ability to quickly learn new technologies
- Experience implementing modern learning theories and methodologies and has identified opportunities to leverage AI and automation technologies to develop and build out programs and content at scale.
- Can work well under pressure in a fast paced, high exception environment.
- Location: Remote - US
- Direct experience with SFDC, Gong, Lessonly, Showpad
- Multi-Lingual: Ability to create/translate learning content. (English, French, Spanish).
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
The Samsara Sales team continues to grow at an astonishing rate and we need a seasoned enablement professional who can help uplevel our overall instructional design & Elearning strategy to scale our training programs. Enabling Samsara GTM teams to excel in our remote environments is a top business priority. This requires a teammate with a keen eye for developing engaging, self-serve, asynchronous learning, and a passion for LMS & CMS management.
This is a remote position open to candidates residing in the US.
You should apply if:
In this role, you will:
Minimum requirements for the role:
An ideal candidate also has:
Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.
We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$89,845 — $120,800 USDAt Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
About the company
Samsara’s portfolio of complete IoT solutions combine hardware and software to bring real-time visibility, analytics, and AI to operations across diverse sizes and industries: from transportation and logistics to field services, food production, energy...