Essential Functions and Responsibilities:

• Provide technical expertise in pre-sales walkthroughs at client sites, assessing workflow and developing custom demonstrations and recommendations to address current and prospective client requirements.
• Actively participate in development of new messaging, "scripting", and talking points for product demos, presentations, value propositions, etc.
• Collaborate across departments using your technical knowledge to influence product lifestyle, drive sales, and ensure consistent and timely delivery of project estimates and documents post-sale.
• Maintain the demo database, including yearly updates and
• Assists in the completion of Requests for Information and Requests for Proposal by providing detailed product feature/function information.
• Drive Sales support activities including demonstrations, technical calls, on-site meetings and
• Maintain knowledge of competitive solutions to effectively address and dispel customer objections
• Other duties as assigned

Requirements

Knowledge, Skills and Abilities:

• Polished, confident communication and presentation Able to communicate highly technical concepts and translate into simple business value
• Possess and maintain expert level medical laboratory experience to include:
  
  • the uses and functionality of Data Innovations' products
  • in-depth knowledge of IVD analyzers
  • LIS and EMR application requirements
  • technical specifications related to middleware interfaces
  • the laboratory industry in North America (with potential expansion to worldwide region)
  • The roles of the laboratory information system(s), analytical and automation instrumentation and how they interoperate
• Working knowledge of Server, PC and network hardware
• Excellent problem solving skills, including the ability to create solutions to problems identified while consulting with customers
• Strong time management and organization skills
• Satisfy travel requirements (Minimum 50% of travel required)
• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings and vaccine requirements as required by customer contracts.
• Must comply with company vaccination policy
• Ability to follow DI's policies and procedures

Education and/or Experience

• Bachelors Degree and at least 2 years relevant working experience in sales engineering or implementation of IVD analyzers

-OR-

• Associates Degree and at least 4 years relevant working experience in sales engineering or implementation of IVD analyzers

-OR-

• At least 7 years relevant working experience in sales engineering or implementation of IVD analyzers

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position has high travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

• Previous Sales/Consulting Experience
• Experience in providing customer demonstrations of products
• Completion of an Accredited Program in Medical Laboratory Technology and experience working as a Medical Technologist or Clinical Laboratory Scientist
• Experience with Microsoft SharePoint
• Prior use of Data Innovations' Products

Supervision Level:

This person reports directly to the Director, Commercial Operations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)