Description

(Fully Remote/Signing Bonus)

We are a rapidly growing law firm located in Coral Gables, Florida (but service the entire state of Florida), and we are looking for an English and Spanish bilingual Sales Manager to join our team (other languages are a plus, such as Arabic, Portuguese, Creole, etc.). You must be able and willing to go deep into potential clients' lives while providing them with excellent service.

You must have experience selling either products or services (but preferably services) in English and/or Spanish.

The position will entail both sales and customer service responsibilities. We provide training in what you need to know to best help clients.

Job Expectations:

• To be a fast learner. NOTE: This position does NOT require a law degree -- you will NOT be giving legal advice! Instead, you will be helping potential clients understand the different services our firm offers so they can make informed and intelligent decisions about their lives
• To be incredibly professional, personable, friendly, and respectful to our potential clients
• To be passionate about helping people through a broken and unfair legal system
• To be comfortable explaining fee structures and financial obligations to potential clients
• To follow up with potential clients regarding office procedures and policies

Responsibilities
• Must be confident, articulate, and diplomatic, yet willing to speak frankly to the Potential New Client (PNC) when needed, with high emotional intelligence and understanding
• Must have experience building sales teams and increasing performance through coaching
• Must be comfortable vetting and interviewing candidates for the sales team and managing all aspects of the recruitment process
• Must bring PNCs to the point of signing an engagement letter with the Firm or having a strategy session
• Must be self-motivated to achieve their professional and personal goals
• Collect more in-depth information about the PNCs and the matters for which they need help
• Follow Firm-prescribed guidelines on communicating with PNCs in the most effective manner
• Assure the PNCs that the Firm's attorneys and staff will be able to help them
• Show compassion for their troubles
• Remote position available for the right candidate

Qualifications
• Must have management experience with a team of at least 2 sales professionals
• Be able to track and record statistics regarding sales and marketing
• Be able to interact with new and existing clients to sell and upsell legal services
• Work with the intake team to onboard new clients
• Be able to keep up in a fast-paced environment
• Be able to attend workshops and training to better sales education
• Meet with the Operations Manager and Owner on a monthly basis to go over statistics and reports