Position Summary:

The Sales Training & Enablement Associate is a member of the Sales Enablement team within the Sales organization. This role is primarily responsible for aiding in the design, develop ment , and deliver y of learning experiences and resources for sellers. These resources will either prepare sellers for their new role s or serve as ongoing enablement programs that ensure they remain current and confident once they are established in their role. The Sales Training & Enablement Associate will partner and support the Sales Enablement team in assessments to ensure knowledge transfer has occurred. They will also provide support in evaluating program impact and effectiveness, and reporting out on that impact to stakeholders.

Essential Functions (Duties and Responsibilities):

• Partner with Sales Enablement Senior Manager to develop a deep understanding of the job responsibilities, skills, competencies and knowledge required for key roles within the Sales organization and how success in the role will be measured

• Support the development and update of a compelling new hire onboarding program and/or ongoing enablement programs with clear learning objectives , lesson plans, a mix of learning and practicing experiences, and a strategy for attendee assessment

• Support the development of compelling program materials and learning experiences leveraging a mix of modalities including instructor-led, virtual and digital

• Partner with Instructional Designer to develop digital training programs that meet defined requirements

• Deliver t raining and e nablement programs partnering with SMEs as required .

• Serve on a multi-person sales enablement team , immersing in a train the trainer program and executing the program itself when applicable.

• Develop attendee assessment and certification strategy

• Develop and deliver program evaluations and derive insights that inform ongoing program development and delivery

Education & Experience Required:

• Bachelor’s Degree

• 1-2 years of experience in a sales training and enablement role; experience in the healthcare IT industry and/or an athenaOne sales role preferred

• Experience in Learning & Development a plus

• Experience in a highly client-focused fast-paced environment preferred

• Experience supporting the roll out of both “soft” and “hard” skill training modules

Knowledge & Skills:

• Fundamental knowledge of healthcare IT products, including the ability to deliver a compelling value-focused demonstration

• Have a natural inclination to assist , coach, and transfer knowledge to team members

• Project Management fundamentals with ability to manage multiple projects and tasks simultaneously

• Ability to conduct thorough needs analysis to scope program development

• Presentation and facilitation skills

• Strong communication skills with a talent for effectively delivering constructive feedback

• Excellent organizational and time management skills

For candidates located in California, Colorado, New York City, and Westchester County (NY), please visit the following link for pay range information:

California: https://www.athenahealth.com/salary-range/ca-nontech-associate

Colorado: https://www.athenahealth.com/salary-range/co-nontech-associate

New York: https://www.athenahealth.com/salary-range/ny-nontech-associate

About athenahealth

Here’s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare : It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas , as we call ourselves — spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: W e are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability .

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility ( CSR ) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued .

We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.