Blink is at the forefront of the camera based consumer home security market. Come help us continue the winning streak by supporting the business while we grow and build the next generation of camera products. We are looking for an experienced Salesforce Developer to join the Customer Service team to supercharge our customer and agent experience within our Salesforce CRM platform. A successful candidate will be comfortable operating in an ambiguous space with strong technical ability, project management skills, and a background in building products and APIs from the ground up. This candidate must be able to think and act both strategically and tactically - to know when to make tradeoffs to meet deadlines and when to push back to be able to build for the future. This candidate must excel in navigating cross-functional efforts and to be adept at synthesizing a variety of technologies and capabilities into highly scalable, simple solutions for both our customers and employees.
Key job responsibilities
* Manage configuration/coding of new and existing Salesforce features, including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
* Build solutions in Salesforce.com leveraging Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs
* Support cross systems integrations across native Salesforce ecosystem, backend services, and AWS technologies
* Partner with product owner and solution architect to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value
* Participate in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products.
* Proactively identify opportunities to leverage Salesforce in innovative ways to improve existing business processes, and support an organization scaling at a rapid pace and provide expertise and recommend when to use configuration vs. code vs. out-of-the-box products
About the team
The Blink-CS Technical Operations team is a small team that handles the tech stack for hundreds of customer service agents and millions of customer cases per year. We build automated processes, reporting, manage the data, and provide operational support to the entire customer service team.- 5+ years of non-internship professional software development experience
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with CI/CD pipelines build processes
- Experience building services using AWS products
- 2+ years of Salesforce development experience using Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs at a large organization- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience utilizing AWS cloud solutions in a DevOps environment
- Certified Salesforce Platform App Builder or Developer (DEV-401) Certification or equivalent experience
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