Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

This position assists the senior SBA loan officers with all activities associated with SBA lending, including working directly with borrowers and/or brokers to deliver a seamless and prompt SBA loan experience. This position will be from the “contact to contract” phase of the loan cycle, and will be involved in collecting, reviewing, evaluating, structuring, and originating SBA loan requests including all supporting documentation. This support will allow our SBA loan officers to focus on originating more loans into the pipeline. Reports to the Director of Sales.

Job Description

SCHEDULE

Full-Time

LOCATION

Mountain America Center

9800 S Monroe St

Sandy, UT

To be effective, an individual must be able to perform each job duty successfully.

• Assists SBA loan officers in reviewing and processing commercial loan applications.
• Demonstrates strong knowledge of SBA eligibility, loan structure, occupancy, use of loan proceeds, regulatory requirements and the SBA Standard Operating Procedures.
• Communicates regularly with underwriters and loan closers to ensure timing deadlines are met, questions are addressed and that the process for all involved is positive.
• Prepares loan requests for formal underwriting by gathering financial information and supporting documentation.
• Processes and reviews documents received for each file, verifying the accuracy and completeness of each document.
• Inputs loan application data into loan origination system.
• Performs pre-flight analysis to determine eligibility and basic underwriting to determine credit-worthiness.
• Actively reaches out to inform the borrower regarding loan status and documents all communication.
• Communicates with members regarding the lending product and general loan-related questions ensuring a positive member experience.
• Handles all member and in-house inquiries about transactions to ensure members receive superior service.
• Reviews loans in the pipeline and works with the closing specialists to ensure that settlement dates are met.
• Assists in ordering credit reports, business entity searches, title insurance, appraisals, evaluations, environmental reports and other third party reports.
• Gathers information for HMDA reporting and other regulatory reporting.
• Works alongside loan officers, underwriters, and closing specialists to maintain a high quality of work and efficiency in operations to ensure approved loans are originated.
• Ensures that members’ requests and questions are promptly resolved. Makes member satisfaction a priority.
• Has an advanced understanding of personal and business financial statement analysis (income statement and balance sheet), cash flow, and business/personal tax returns.
• Solicits and develops new business, takes applications and processes preliminary documentation for loan requests.
• Makes retention and development calls on existing and potential new members for both loans and deposit related products.
• Expected to generate loan originations consistent with an entry-level threshold.
• Evaluates credit data, cash flow, financial statements and collateral to determine the credit worthiness of applicants.
• Explains loan products and related credit criteria in such a manner as to elicit positive responses from members.
• Evaluates credit data, cash flow, financial statements and collateral to determine the credit worthiness of applicants.
• Educates members regarding credit union products and services and how they can better serve their individual financial needs.
• Communicates clear reasons for denial in a timely manner to applicants when their loan request has been denied.
• Presents and helps prepare credit proposals including recommendations for pricing, terms and structure to approving authority(ies).
• Has a strong understanding of real estate transactions, construction loans, 1031 exchanges, MAI appraisals, title insurance, regulatory requirements, etc.
• Travels and conduct property inspections as necessary.
• Completes required pipeline, incentive and related reports and records accurately and promptly.
• Attends and participates in sales meetings and loan committees as required.
• Serves as a back up to commercial loan officers in presenting new loans in loan committee.
• Attends assigned training sessions and stays current on new procedures and policies
• Establishes and maintains effective and professional business relations with members, third parties and other trade professionals.
• Prepares loan renewal, extension and modification requests for underwriting.
• Assists members with online account opening, as needed.
• Assists in other tasks and projects as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

Four Years commercial lending/sales or related sales experience in a progressive financial setting.

Experience in SBA and commercial loan processing/sales setting preferred

Education

Two-year degree from an accredited institution in business, marketing, finance, economics or related field preferred. High school diploma or equivalent required.

Managerial Responsibility

Has no supervisory/managerial responsibilities.

Computer/Office Equipment Skills

• Advanced skills with Microsoft Office Suite including Outlook, Word, and Excel.
• Experience with financial reporting or tax analysis software preferred.
• Experience with loan origination systems preferred.
• Experience with loan documentation software preferred.
• Experience with Symitar preferred.

Language Skills

• Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations.
• Demonstrated ability to present information in a manner appropriate for key stakeholders and all levels of the organization.
• Strong writing and grammatical skills relating to preparing credit memos, addendums, memorandums, and all forms of written communication.

Other Skills and Abilities

• Unquestioned personal and professional integrity.
• Ability to work both autonomously and collaboratively in a fast-paced environment.
• Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple projects and timelines.
• Adaptive to change, responds positively to altered circumstances or conditions.
• Possess a desire and willingness to learn and continually update knowledge base on financial concepts, strategies, systems etc.
• Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies.
• Data analytics and data validation skills and proficiency in business data analysis (MS Excel, etc.).

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to sit, talk and hear consistently

Ability to stand, walk, and use hands to handle or reach occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds occasionally

Environmental

There are no unusual environmental factors (such as a typical office)

Noise Environment

Moderate noise (business office with computers and printers, light traffic)

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.