Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity to work from home, providing flexibility in your work environment
- Comprehensive benefits package, including health coverage and retirement plans
- Chance to contribute to a nonprofit organization that serves diverse communities
- Supportive work culture focused on teamwork and collaboration
- Potential for career advancement within a growing organization
- Engage in meaningful work that positively impacts the lives of patients

What to Expect (Job Responsibilities):
- Serve as the first point of contact for patients and referral sources, facilitating appointment scheduling
- Manage a high volume of incoming calls, ensuring efficient communication between patients and providers
- Coordinate with various Aspire services to streamline patient access to care
- Maintain accurate patient records and appointment schedules in the electronic health record system
- Provide information and assistance regarding Aspire's services to patients and stakeholders

What is Required (Qualifications):
- High School Diploma or Equivalent required
- Minimum one (1) year experience in healthcare required, with medical office experience highly preferred
- Previous insurance billing experience highly preferred
- Intermediate computer skills necessary for managing EHR and communication tools
- Knowledge of basic medical terminology preferred

How to Stand Out (Preferred Qualifications):
- Experience working in a fast-paced medical office environment
- Familiarity with Electronic Health Record (EHR) systems
- Strong customer service skills and ability to communicate effectively with diverse populations
- Previous experience in scheduling or administrative roles within healthcare
- Commitment to maintaining confidentiality and adhering to HIPAA regulations

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