Employer Industry: Communication Services for the Deaf and Hard of Hearing

Why consider this job opportunity:
- Opportunity for career advancement and growth within a rapidly expanding company
- Supportive and collaborative work environment
- Chance to make a positive impact on communication access for the deaf and hard of hearing communities
- Engaging and dynamic work atmosphere in a fast-paced environment
- Work with a dedicated team committed to breaking down communication barriers

What to Expect (Job Responsibilities):
- Assist in acquiring and retaining customers for on-site community and video remote interpreting services
- Schedule interpreters to ensure appropriate coverage for video relay, video remote, and on-site community interpreting assignments
- Maintain a database of current, qualified interpreters available for various services
- Provide superior customer service and ensure the highest quality customer experience for all clients
- Support management with data entry and organizational tasks as needed

What is Required (Qualifications):
- Two years of experience in workforce scheduling
- Proficient in the use of Windows and Microsoft Office, with an emphasis on Excel
- Expertise using databases and basic data entry skills
- Strong organizational and communication skills, with attention to detail
- Ability to thrive in a fast-paced environment and work with minimal supervision

How to Stand Out (Preferred Qualifications):
- Experience as a sign language interpreter or related field
- Familiarity with RID/NAD and other interpreting issues
- Strong team player with a self-motivated attitude and quick learning ability

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