POSITION SUMMARY:

The Scheduling Coordinator is responsible for scheduling and monitoring teams of remote field staff across multiple states. The position includes, but is not limited to, scheduling patients for appointments with TapestryHealth Providers, coordinating field staff to facilitate telehealth visits in SNF or Acute Care Facilities. Create, maintain, and monitor both staff and Provider schedules. Work with and alongside other departments and teams to forecast and plan future schedule and staffing needs.

Primary Responsibilities:

• Scheduling, rescheduling, and canceling patient appointments as required
• Proactively identify and resolve scheduling conflicts
• Continually assess staffing needs
• Keep stakeholders informed of scheduling changes and answer scheduling queries via email, phone, or teams chat
• Liaise and coordinate with health care professionals both internally and externally regarding staffing and shift needs
• Provide and maintain a professional relationship with clients, team members, and other outside vendors at all times
• Prepare patient charts for upcoming Provider appointments
• Ability to familiarize self with geographic service areas thru goggle maps or other apps

MINIMUM REQUIREMENTS:

• High School Diploma or equivalent
• Experience in the scheduling required
• Experience in the health care preferred
• Exceptional organizational skills and ability to multi task
• Technically savvy: Proficiency with computers and apps
• Proficient in Microsoft Word, Excel basics
• Experience with electronic medical records (EMR)