Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Starting pay of $16.77/hour + more for experience
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Top-rated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work
- Work/Life balance to love what you do and where you live
- Hybrid/Remote eligible once appropriately trained

What to Expect (Job Responsibilities):
- Provide superior customer service to internal and external customers when scheduling patient appointments
- Coordinate appointments/procedures for patients and provide information and instruction to prepare the patient for their visit
- Maintain data integrity in the pre-registration of patients, verifying and updating demographics and assessing patient insurance coverage
- Actively participate in the analysis of work processes and provide feedback to improve the overall scheduling/access process
- Demonstrate and maintain competency in computer skills related to patient registration, insurance verification, and appointment scheduling

What is Required (Qualifications):
- High School Diploma or equivalency
- 1 year experience in an office setting requiring customer service responsibilities
- Must adhere to Gundersen Health System's mission statement, employee compact, customer service standards, and all policies and procedures
- Keep skills and education current through periodic in-service on service excellence, registration and scheduling policies, and insurance guidelines
- View, document, or print from the patient's electronic health record to assist with coordination of patient care

How to Stand Out (Preferred Qualifications):
- 6 months Health care experience

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.