The Scrum Master in the Coaching Practice of Innovate Line of Service (LOS) is a team-level coach. For this role to be successful the Scrum Master must work closely with a delivery team, providing daily guidance using Agile frameworks and methods to deliver incremental value. This includes enabling self-organization, creating team transparency, monitor progress, and empowering the team to make decisions.

Responsibilities:

As a Consultant on Client Engagements:

• Team-level coaching for value delivery; including creation of Team Working Agreements, facilitating root cause analysis sessions, teaching backlog management, creating Definition of Done, etc.
• Guide delivery team(s) comprised of team members from AgileThought, the client, or both.
• Coach team(s) on appropriate Agile approach for a client engagement and monitor team health.
• Collaborate with other AgileThought consultants
• Make more senior Agile consultant aware of any activities that may have impact to the engagement.
• Advise team on stakeholder holder reviews and feedback management.

As a Member of the Practice:

• Attend and contribute to weekly practice meetings by sharing experiences.
• Contribute to the development of AgileThought Intellectual Property (IP)
• Collaborate with other practice team members, including contributing to interview and selection process for future practice members.
• Pursue relevant training to acquire new and modern industry skills.
• Contribute to thought leadership by creating content for blogs, social media, conferences, Meetup groups, and the AgileThought podcast.

Requirements

• Hi EQ - Emotional Quotient with exceptional written and oral communication
• Relevant certifications for roles such as Scrum Master, Kanban facilitator, and Agile Project Manager
• Deep understanding of Agile Values, Principles, Practices, and the Scrum Framework or Kanban
• Solid mastery of agile work management tools, such as Microsoft Azure DevOps, Jira, or Rally
• Working knowledge of collaboration tools such as MS Teams, Zoom, Miro, or Mural