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SD- WAN Cisco Engineer

Why WWT?

Fueled by creativity and ideation, Worldwide Technology strives to accelerate our growth and nurture future innovation. From our world class culture to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 10,000 individuals and closed nearly $17 Billion in revenue. We employ over 8,500 individuals and closed nearly $14 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the twelfth consecutive year!

Want to work with highly motivated individuals that come together to form a high-performance team? Come join WWT today!

The team at Day 2 Support

World Wide Technology, Inc. has an opportunity available for a Day 2 Support Engineer, specializing in SD-WAN technologies, to support our Advanced Technology Solutions group. The Engineer will be working with our Day 2 Support customers both in an advisory role and change implementor. This position is remote but may require 10% travel.

Responsibilities

• Review and validate understanding of customer environment requirements
• Perform installation, configuration, maintenance, and troubleshooting of customer-managed hardware, software, and peripheral devices
• Monitor network performance and troubleshoot problem areas as needed
• Ability to read and understand a Statement of Work
• A self-starter that can work remotely or with little supervision
• Provide peer reviews for engineering teams to ensure design compliance
• Coach and mentor other engineers on best practices
• Manage, configure, & troubleshoot components of SD-WAN technologies with a focus on Viptela and Meraki
• Attend and lead customer facing meetings/discussions
• Advanced understanding of SD-WAN protocols
• Assist peer engineers with related Managed Services technologies as skillset allows
• Deliver consistently high levels of customer service while operating in a 24/7/365 environment (8 hour shifts + on-call rotation)

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Requirements

• Bachelor’s degree in Engineering and/or equivalent recent hands-on SD-WAN experience
• 7+ years’ experience deploying and implementing core route/switch and data center networks by industry best practices
• 3+ years’ experience deploying and implementing Viptela SD-WAN solutions
• Meraki experience preferred
• SD-WAN implementation and migration experience
• SDA implementation experience
• Familiar with design best practices for core network and SD-WAN solutions
• Experience initiating and working through OEM TAC cases
• Extensive Nexus 7K/5K/2K experience is required
• Experience with logical design models (L2/L3, VPC, VDC, Datacenter Zones, Spanning tree, VFR, VTP, VLANs, physical cabling)
• Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA, IPSec, TustSec)
• Strong IP communication and routing knowledge are required (OSPF, EIGRP, BGP)
• Experience with inter-company routing is preferred
• Understand WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS, and MPLS)
• Experience with network automation using Ansible or other orchestration tools
• Configuration management of networking devices using automation tools (APIC-EM, Cisco Prime) and API scripting with Python
• Cisco partner post-sales consulting experience is strongly preferred
• Knowledge or experience with Nexus 9K and ACI is a plus
• NOC or Managed Services experience a plus
• Experience with ITIL protocols a plus
• Experience with Fortinet and/or Palo Alto SD-WAN solutions a plus
• Ability to cross train other engineering team members
• Able to conduct research into networking issues and products as required
• Ability to present ideas in user-friendly language
• Office Package
• Well-rounded in various Network Technologies

Preferred Certifications

• CCNP
• Implementing Cisco SD-WAN Solutions (ENSDWI) v2.0

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Want to learn more about WWT? Check us out here: https://www.wwt.com/about