Ritchie Bros.
Search Specialist - (Job Number: 230000LG)
This job is now closed
Job Description
- Req#: 61497
- Ensure policies and procedures are followed – including but not limited to adhering to SOX controls & compliance guidelines.
- Understand and manage business risk for all consigner files.
- Proactively manage workflow and time management of all files to ensure timely processing of all files.
- Support the Seller Services cycle in collaboration with all internal departments to meet deadlines.
- Ensure consignor files are settled in accordance with the company’s contractual obligations and within company policy.
- Contribute to department productivity and quality assurance through Key Performance Indicators.
- Investigate and resolve consignor related issues independently and/or in collaboration with sale site managers and internal managers.
- Collaborating with Sales teams with clear objectives and resolutions when necessary.
- Negotiating with lienholders.
- Investigation and resolution of any discrepancies with active, pending, deficient and complex files. Collaboration with all Customer Financial Operations and departments as deemed necessary.
- Review of all contracts and lien search results. Investigate and resolve all lien related issues independently and/or in collaboration with Field teams (Sales, Sales Support & Operations). Collaborate with Legal as needed.
- Contact lienholders to obtain payouts and discharge documents.
- Collaborate with internal stakeholders and departments to meet auction deadlines.
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
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Highschool Diploma or equivalent
- 2+ years’ experience in contract, legal, administrative, or banking related roles.
- Negotiating and problem resolution.
- Previous experience in high volume related roles.
- Ability to work independently.
- Excellent analytical, interpersonal, communication and organizational skills.
- Base salary + paid overtime
- Comprehensive medical and dental benefits
- RRSP with company match
- Employee Stock Purchase Program
- Ongoing training, professional development, and tuition reimbursement
!*!A growing global company. Endless career and development opportunities.When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.We’re looking for a Search Specialist. The work location for this position is Burnaby, British Columbia, and is eligible for hybrid work arrangement.The Opportunity:RBA guarantees that all buyers will purchase equipment that is free and clear of encumbrances. To achieve this, we search for liens and request payouts from the creditors involved. This role specializes in front-end contract management of all files for Seller Services.
General responsibility:In this role you’ll:Here’s what you bring:What We Offer:Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here’s how:Individual compensation packages are based on several factors unique to each candidate, including geographic location, experience, qualifications, and other job-related reasons.
Based on the national average, the anticipated base salary range for this role is $54,200 - $67,700 per year.#LI-Hybrid
Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.
If you require any accommodation, please send an email to: careers@rbauction.com.
Burnaby (Burnaby)
9500 Glenlyon Parkway
Burnaby, V5J 0C6- Ensure policies and procedures are followed – including but not limited to adhering to SOX controls & compliance guidelines.
About the company
Ritchie Bros. Auctioneers, or simply Ritchie Bros.,