Employer Industry: Education and Child Development

Why consider this job opportunity:
- Salary up to $20.00 per hour
- Unlimited free camp for your child(ren) or two free weeks to be gifted (including AM/PM Extended Care)
- 10% Friends and Family Discount for Galileo Camps
- Priority scholarship nominations for Galileo Camps
- Membership in the Galileo Alumni Community of over 20,000 inspiring changemakers
- Flexible remote work opportunity available in select states

What to Expect (Job Responsibilities):
- Act as the voice of the employer, illustrating the camper experience through compelling narratives to families and prospective clients
- Respond to a high volume of email and phone inquiries while maintaining excellent customer service and accuracy
- Serve as the main point of contact for guardians and staff, resolving inquiries and building lasting relationships
- Utilize tools like Salesforce, Talkdesk, and Google Suite to manage customer accounts
- Assist with the employer's scholarship program by reviewing and awarding applications

What is Required (Qualifications):
- 1-2 years of experience in a customer service role
- Comfortable learning new technologies and familiar with basic office tech (Slack, Google Suite, CRMs)
- Excellent attention to detail with a professional, enthusiastic, and warm customer presence
- Availability required until 6 PM PST to accommodate business needs in different time zones
- Ability to occasionally lift and carry up to 30 lbs.

How to Stand Out (Preferred Qualifications):
- Spanish speakers are a plus, but not required
- Previous experience in an educational or camp environment

#Education #CustomerService #RemoteWork #CareerOpportunity #ChildDevelopment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.