At OceanFirst Bank, each one of our employees plays an important role in fulfilling the mission and taking responsibility to execute daily tasks in alignment with our core values. Together we foster an environment of respect, professionalism and diversity that makes OceanFirst a great place to work and do business.

Great benefits include: on-site fitness facility, employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for professionally greeting and screening all visitors to the Corporate Office. Determines visitors’ needs and ensures they are timely and accurately directed to their host.
2. Maintains a safe, presentable, and professional lobby area at all times. Ensures adherence with department and Bank procedure, rules and regulations.
3. Manages mail and general deliveries. Sorts and holds incoming mail for each department, accepts packages and notifies recipients of deliveries.
4. Monitors reception security. Ensures appropriate visitor management processes are followed and be aware of and report suspicious activity.
5. Provides assistance in the coordination of the fire/evacuation plan for the Corporate Office.
6. In conjunction with Security Management, maintains the Bank’s alarm notification listings, updates video and alarm access control system as necessary.
7. Assists in the coordination and security system maintenance schedule and service requests for all branch/office locations.
8. Under the direction of Safety and Security Manager and/or Sr. Investigators, conducts basic research for investigations by reviewing video and other applicable reports; identify potential issues and escalate to management as necessary.
9. Disseminates related Security Alerts in a timely manner.
10. Answers and addresses multi-line incoming phone calls in a timely and polite manner. Clearly determines the purpose of the call and warm transfers to the appropriate party.
11. Assists in other administrative tasks to include updating reports, databases, policies and procedures, and special projects as directed.

JOB SPECIFICATIONS:

Knowledge, Skills & Abilities

• Demonstrated written, verbal communication, listening, and interpersonal skills.
• Proven ability to meet and screen visitors in a professional manner.
• Ability to execute duties with minimal supervision.
• Strong attention to detail with the ability to identify issues and discrepancies.
• Demonstrated working knowledge of Microsoft Office with the ability to create ad-hoc reports, procedures and business correspondence.
• Ability to operate and/or learn functionality of multi-line phone, security, and bank processing systems.
• Demonstrated ability to act in a team environment and interact in a pleasant, cooperative manner.
• Proven ability to follow general directions and prioritize multiple duties to maintain smooth office operation.
• Ability to maintain and report on confidential information in an appropriate manner.

Experience & Education

• High School Diploma or equivalent required; college degree or related course work preferred.
• Demonstrated prior work experience in an office environment. Prior experience in banking in retail branch and/or operations environment preferred.

Internal and External Contacts

• Frequent contact with all levels of Bank personnel.
• External contact with vendors, law enforcement, and outside service personnel.

Working Conditions/Physical Requirements

Office environment. Ability to operate a computer. Ability to communicate in order to exchange simple to complex information with individuals and groups. Ability to travel throughout Bank footprint.

Equal Opportunity Employer
OceanFirst is an equal opportunity employer. It is the Bank’s policy to grant Equal Employment Opportunity (EEO) to all qualified persons without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or expression (including transgender status), affectional or sexual orientation, marital status, familial status, civil union or domestic partnership (under applicable state law) status, veteran’s status or liability for service in the United States armed forces, disability (including AIDS and HIV infection), atypical hereditary cellular or blood trait, genetic information, or any other characteristic protected under applicable federal, state, or local law.