Job Title:

Security Solution Engineer

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

#LI-Remote

The Security Solution Engineer enhances customer IT security by managing technical system aspects to ensure uptime and resolve issues. Responsibilities include configuring and developing Data Loss Prevention (DLP) and Cloud Access Security Broker (CASB) solutions while directly engaging with customers for security planning and support.

Responsibilities

• Serve as a technical expert and mentor.

• Manage troubleshooting, upgrades, and configurations.

• Collaborate to develop and tune policies.

• Use CRM for project tracking and meet service objectives.

• Stay updated on industry trends and participate in on-call rotations.

Qualifications

• Experienced in Information Security/Network Security with a relevant degree or equivalent experience.

• 2+ years experience with DLP/CASB solutions.

• Innovative problem-solving skills and team collaboration.

• Effective communication and time management.

Preferred Experience

• Experience with web proxies, email gateways, databases, and scripting.

• Scripting or programming knowledge in the languages of Perl, Python, Java, PowerShell, or Bash.

• Vendor certifications in supported products.

• Industry certifications such as CISSP, Network+, Security+, etc.

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

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