Perform a variety of highly responsible and complex administrative support functions to the investigations division; oversee and direct office activities and act as a liaison between the City, outside agencies and the general public. Assist the investigative team in managing cases, including intake, data entry, ongoing tracking, and case closure. Coordinate communication with internal and external stakeholders to ensure timely follow-up and case resolution. Schedule and prepare for investigative meetings, maintaining organized documentation and ensuring effective case management. Support the division’s overall efficiency and contribute to the integrity of the investigative process.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associate's degree in Business Administration, or a two (2) year technical certificate in office administration; and

Four (4) years of administrative office support experience.

ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

• Office procedures, methods and equipment including a computer and applicable software programs
• Business letter writing and basic report preparation
• Principles of supervision, training and performance evaluation
• Basic principles of accounting
• English usage, spelling, grammar and punctuation
• Pertinent Federal, State and local laws, codes and ordinances
• Principles and procedure of modern personnel systems

• Plan, organize and schedule office priorities
• Perform highly responsible and complex administrative work involving the use of independent judgment and personal initiative
• Interpret and apply City policies and procedures
• Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities
• Computer software within assigned area
• Communicate clearly and concisely
• Perform the essential functions of the job with or without reasonable accommodation
• Establish and maintain cooperative working relationships with those contacted in the course of work