Job Description

Senior Analyst, Strategic Insights

Location: US remote

The organization

Strategic Insights at Chegg enables data-driven decision making at Chegg – we leverage data and analyses to explore and secure durable, long-term growth pathways that extend Chegg’s reach and expand its capabilities.

The Strategic Insights team has a strong foundation in strategic analytics, collaborating closely with cross-functional stakeholders and conducting deep dives into customer behavior and content. Our insights directly inform strategic decisions, delivering significant value to Chegg. Our team pairs its analytics capabilities with a strong focus in strategic finance, guiding the company’s financial direction by analyzing the long-term impact of initiatives and unlocking Chegg’s financial and unit economic potential.

Strategic Insights underpins Chegg's Strategic Growth organization, whose mission is to strengthen Chegg's long-term growth trajectory through corporate strategy, corporate development, and strategic finance. Strategic Growth seeks to reinvigorate Chegg’s growth through business expansion, acquisitions, and partnerships.

The role

We are looking for a Senior Analyst to join Chegg’s Strategic Insights team. This role blends strategic analytics and strategic finance, focusing on deep dives into user behavior, content, and financial performance to uncover key insights that shape Chegg’s future. You will collaborate cross-functionally with Product, Marketing, Finance, and other Analytics teams to assess new initiatives, evaluate risks and opportunities, and enhance financial forecasting. Through data-driven storytelling and rigorous analysis, you will help optimize Chegg’s strategic direction, ensuring sustainable growth and maximizing long-term value.

Responsibilities

• Conduct in-depth analyses of user journeys to build models that uncover relationships between user behavior, churn/retention, and LTV.
• Collaborate with product and marketing analytics teams to ensure visibility into new initiatives, assess their impact across multiple business areas, and evaluate risks and opportunities holistically on the overall business .
• Work closely with Finance and Analytics teams to monitor business performance, proactively identifying risks and opportunities to drive operational decisions and enhance financial forecasting.
• Support financial analyses that (1) bring clarity to ROI, (2) clearly articulate business model implications, and (3) reinforce the long-term financial objectives of the company. Support the framing, quantification, and prioritization process.
• Possess a comprehensive understanding of Chegg’s strategic priorities along with the pathways that bring them to fruition; nurture an intellectually authentic environment for making high-stakes decisions
• Present analyses and evidence-based recommendations supported by compelling strategic narratives and rationale to a broad audience

Requirements

• 5+ years of demonstrated success in analytics and/or data science.
• Bachelor’s degree in a quantitative field (e.g., math, statistics, business, or economics) required. Master’s degree preferred.
• Strong data wrangling skills; strength in SQL, R, Python for data analysis, modelling and visualization.
• Analytical toolset including understanding of statistics (time series analysis, cluster analysis, multivariate analysis).
• Experience in financial modeling preferred.
• Experience creating dashboards using data visualization tools like Tableau preferred
• Excellent communication skills.
• Self-motivated, detail-oriented, independent, organized and proactive, highly responsive, flexible, and adaptable when working across multiple teams.
• Passionate about producing high-quality analytics deliverables and communicating analyses and recommendations effectively to a broad audience. B e able to provide 30,000 feet perspectives as well as live in the details
• Ability to prioritize and deliver within a fast-paced, dynamic environment.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts

Life at Chegg: http://youtu.be/Fwf90zgaOLA

Chegg Corporate Career Page: https://jobs.chegg.com/

Chegg India: http://www.cheggindia.com/

Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/

Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers

Chegg out our culture and benefits!

http://www.chegg.com/about/working-at-chegg/benefits/

Chegg is an equal opportunity employer