Bertelsmann
Senior Associate, Client Operations (Open to Remote)
PayCompetitive
LocationNew York/New York
Employment typeFull-Time
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Job Description
- Req#: 276992
Employer Industry: Publishing
Why Consider this Job Opportunity:
- Salary of $61,000 with eligibility for annual profit award or bonus
- Comprehensive benefits program, including medical, dental, vision, and 401(k)
- Opportunity for career advancement and growth within the organization
- Flexible work environment with the option to work remotely within the United States
- Collaborative and supportive team culture
- Passionate work environment centered around books and the publishing industry
What to Expect (Job Responsibilities):
- Manage a portfolio of client accounts, serving as the primary point of contact and ensuring client satisfaction
- Provide strategic and creative solutions to meet client publisher needs
- Collaborate with team members on projects to improve operational efficiency
- Analyze data to identify areas for improvement in client operations
- Communicate effectively with clients and internal stakeholders, prioritizing requests based on business needs
What is Required (Qualifications):
- 2-3 years of client experience in the book publishing industry or a related client-facing role
- Proven ability to build and maintain strong client relationships
- Excellent communication, interpersonal, and presentation skills
- Strong analytical and problem-solving skills with critical thinking ability
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
How to Stand Out (Preferred Qualifications):
- A genuine passion for books and the publishing industry
- Detail-oriented with a high degree of accuracy and attention to detail
#Publishing #ClientOperations #RemoteWork #CareerOpportunity #DiversityInWorkplace
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group and Bertelsmann Investments, an international network of funds.