Employer Industry: Health-Tech

Why consider this job opportunity:
- Salary up to $120,000
- Eligible for annual performance-based bonuses and equity grants
- Unlimited PTO and Universal Paid Family Leave
- Monthly wellness stipend for personal wellness, pet care, childcare, and more
- Opportunities for career development through training, coaching, and internal mobility
- Supportive and inclusive work environment that values diversity

What to Expect (Job Responsibilities):
- Conduct analysis to define and monitor Customer Success strategies for dedicated customers
- Evaluate customer health and identify strategies to mitigate risks and identify growth opportunities
- Partner with the growth team on upsell and renewal strategies for customer accounts
- Build trusted relationships with stakeholders at various seniority levels through effective communication
- Utilize data and analytics to assess customer performance and drive ROI

What is Required (Qualifications):
- Minimum of 2 years of experience in a customer/client-facing role, preferably in healthcare
- Experience with Value-Based Care (VBC), Risk Adjustment, or Quality programs is highly preferred
- Strong customer management skills and ability to build trusted relationships
- Proficient in prioritization and project management
- Exceptional communication skills, with the ability to articulate problems and solutions effectively

How to Stand Out (Preferred Qualifications):
- Experience in analytics and handling complex data
- Strong interest in healthcare, particularly in value-based care
- Ability to balance multiple priorities and communicate roadblocks effectively

#HealthTech #CustomerSuccess #CareerDevelopment #DiversityAndInclusion #ValueBasedCare

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