Employer Industry: Health Technology

Why consider this job opportunity:
- Salary up to $120,000
- Eligible for an annual performance-based bonus and equity grant
- Unlimited PTO and Universal Paid Family Leave
- Comprehensive medical, dental, and vision benefits
- Career development opportunities, including Manager Training and coaching
- A supportive and inclusive work environment with a focus on diversity

What to Expect (Job Responsibilities):
- Serve as the "General Manager" for assigned accounts, overseeing the deployment of the Stellar platform
- Conduct analysis to define and monitor Customer Success strategies and performance metrics
- Evaluate customer health, diagnose barriers to success, and develop data-driven mitigation strategies
- Manage complex cross-functional implementations and strategic workstreams to achieve successful outcomes
- Build and maintain trusted relationships with client stakeholders, effectively communicating Stellar's impact

What is Required (Qualifications):
- Minimum of 2 years of relevant experience in management consulting, customer success, account management, or similar roles at health tech or value-based care companies
- Prior experience in healthcare is required
- Strong analytical skills and attention to detail, with a passion for working with data
- Exceptional communication skills, able to articulate problems and solutions clearly
- Ability to manage multiple priorities and work effectively within a small team

How to Stand Out (Preferred Qualifications):
- Experience in strategic account growth and customer management
- Familiarity with value-based care models and healthcare technology
- Proven track record of driving ROI through customer insights and analysis
- Ability to navigate ambiguity and provide structured solutions
- A genuine interest in learning about healthcare and value-based care

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