Initial Posting Date:

05/26/2023

Application Deadline:

10/09/2023

Agency:

Oregon Health Authority

Salary Range:

$5,885 - $8,894

Position Type:

Employee

Position Title:

Senior Business Systems Analyst (Information Systems Specialist 7) (Remote and hybrid work options)

Job Description:

PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.

Applications without attached resumes and cover letters will be removed from consideration.

The work of this role may be conducted remotely with full access to the needed operating systems and technology.

The Oregon Health Authority (OHA) has a fantastic opportunity anexperienced Senior Business Systems Analysts to join an excellent team and work to advance their IT operations.

The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.

More information about the Office of Information Services and current job opportunities can be found here

The Oregon Health Authority is committed to:

• Eliminating health inequities in Oregon by 2030
• Becoming an anti-racist organization
• Developing and promoting culturally and linguistically appropriate programs,
• Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
• Click here to learn more about OHA’s mission, vision, and core values.

These are full-time permanent opportunities for anyone to apply. These positions are classified Non-exempt positions represented by a union.

These positions fall under the Information Systems Specialist 7 classification.

What's in it for you?

• Medical, vision, and dental benefits
• 11 paid holidays
• 8 hours of vacation per month, eligible to be used after 6 months of service
• 8 hours of sick leave per month, eligible to be used as accrued
• 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
• Pension and retirement programs
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
• Continuous growth and development opportunities
• Opportunities to serve your community and make an impact through meaningful work
• A healthy work/life balance, including fulltime remote options as well

What you will do!

Are you ready to take on a pivotal role as a Senior Business Systems Analyst? Join our dynamic team within the Office of Information Services (OIS) and unleash your expertise to drive transformative technology solutions.

As a Senior Business Systems Analyst, you will be at the forefront of shaping our IT projects, providing technical systems analysis, and delivering strategic direction. Your expertise will shine as you assist project managers in identifying and implementing cutting-edge technology solutions. With your keen eye for detail, you will assess the technical and operational feasibility of these solutions and estimate development and implementation costs to ensure successful project outcomes.

In this role, you will immerse yourself in understanding our customers' needs, working closely with them to solicit, document, and comprehend their technical business requirements, processes, and workflows. Your ability to capture these insights in written and visual depictions of requirements and process flows will be instrumental in driving effective communication and clarity.

As a trusted subject matter expert, you will take the lead in developing and validating non-functional technical specifications that precisely align with the identified requirements. You will collaborate seamlessly with our talented developers, ensuring their functions align with the project goals. Together with our Quality Assurance team, you will engage in rigorous testing to ensure the functionality and performance of the developed solutions.

Throughout the Software Development Lifecycle, you will forge strong partnerships with Project Managers, Business Analysts, Developers, Testers, and Production Support Staff. Your natural leadership abilities will shine as you drive results, proactively identify, and resolve problems, and make challenging decisions to overcome obstacles. Your impact will be felt across all levels of our organization, as you effectively collaborate and partner with stakeholders at every turn.

Furthermore, your expertise will extend beyond project execution. As a catalyst for change, you will recommend and institute business system analysis best practices, cutting-edge tools, and innovative methodologies. Your contributions will foster standardization of deliverables and procedures, paving the way for enhanced efficiency and excellence.

Seize this opportunity to shape the future of our organization as a Senior Business Systems Analyst. With your passion, expertise, and ability to drive transformative change, you will elevate our technology landscape and create lasting impact. Join us on this exhilarating journey, where innovation and collaboration drive success.

What we are looking for!

MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)

(a) Six (6) years of information systems experience in Business Systems and Technical Analysis.

OR

(b) An associate degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Four (4) years of information systems experience in Business Systems and Technical Analysis.

OR

(c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND Two (2) years of information systems experience in Business Systems and Technical Analysis.

OR

(d) Master's degree or higher in Information Technology, Computer Science, or a related field.

SPECIAL QUALIFICATIONS:

If the candidate meets the minimum qualifications primarily through master’s degree or higher in Information Technology, Computer Science, or a related field, in addition to that we would require one (1) year of information systems experience in Business Systems and Technical Analysis"

Desired Attributes

• Strong experience in IT Business systems and technical analysis.
• Experience using business analysis best practices and standard methodologies, e.g. (BABOK).
• Strong working knowledge of business systems and technical analysis, technical specification development, analyzing business procedures, processes and policies conducting feasibility studies and cost/benefit analysis methods and planning as well as oversight and coordination of application development tasks.
• Ability to work with little guidance when performing complex development functions, establishing personal work priorities, resolving issues in alignment with the business unit’s technical standards, practices, frameworks and paradigms.
• Strong experience as a business analyst supporting projects with complex integrated IT applications and infrastructure.
• Strong experience supporting IT Project managers with mature Project Management Methodologies.
• Strong understanding of the software development lifecycle (SDLC).
• Experience with collaboration tools such as Project Online, SharePoint, TEAMS, Team Foundation Server (TFS) and O365.
• Experience with Waterfall and Agile methodologies.
• Ability to understand and update information architecture.
• Supporting large complex multi-million-dollar projects implementing COTS, developing custom software solutions, and organizational transformations.
• Superior communication and interpersonal soft skills.
• Experience and ability to lead technical conversations.
• Successful navigation of complex organization with occasionally loosely defined structure and boundaries.
• Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.

Working Conditions:

This position involves frequent contact with executives, management, and staff both internal and external to the organization. It requires working with a variety of people and situations, which requires the incumbent to exercise diplomacy. Confidentiality of information must be maintained at all times. This position requires the ability to work on multiple tasks simultaneously, sometimes within short time frames, and interface effectively with business partners. It requires maintenance of tight deadlines and close coordination of a large number of tasks. Often travel to meetings is required with some travel to trainings. There can be frequent interruptions, demanding timeframes, and non-traditional working hours. At times, weekend and evening work is required to meet customer demands and department deadlines. The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing.

Employees will be considered for remote work based on consistently demonstrating work habits that are well-suited to working remotely, including, but not limited to, self-motivation, self-discipline, the ability to work independently, the ability to manage distractions, the ability to meet deadlines, and demonstrated record of meeting established performance expectations.

Staff working remote shall:

• Meet all responsibilities and perform all duties as if their role was performed in a traditional work setting.

• Comply with all agency policies, guidelines, and management directives.

• Maintain a professional demeanor in the performance of all duties.

• Meet and maintain performance expectations.

• Be available each week during traditional business hours, as determined by the business need.

There may be times that a position or an individual must be located full-time, on-site, within traditional business hours. Times when on-site presence can be required include but are not limited to training, performance, business alignment, accommodations, or resource availability. To be eligible for remote work, staff must have a home workspace that meets all applicable technology, security and safety requirements including the ability to provide protection of confidential information.

How to Apply

• Complete the online application
• Complete questionnaire
• Attach a resume
• Attach a cover letter of no more than two pages addressing the “What we are looking for?” section including required and preferred skills.

Help Your Application Rise to the Top!

Your candidate profile and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

• This posting closes at 11:59 PM on the close date listed.
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• Click here for Resources and a Job Support Page.

Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. If you meet the minimum qualifications for the position, and are the successful candidate, you may qualify for work out of class. For further information, please visit the Pay Equity Project homepage.

Questions/Need Help?

If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Kyle Phillips

Voice: [503-509-3589]

Email: Kyle.Phillips@dhsoha.state.or.us

TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.

Additional Information

• Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
• PERS rate: The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details.
• Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Veterans: If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. To receive veterans' preference points, please submit the following required documentation when you apply:
  • A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service-connected pension for the five (5) point preference.
  • A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.
• Visa Sponsorship: We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
• Internal Applicants: Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
• Please attach only the documents that are related to the position. Additional documents that are attached will not be reviewed.
• Applicant Help and Support webpage

Affirmative Action and Equal Opportunity

The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values, click here.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.

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