Job description

Job responsibilities

KEY DUTIES

• To develop and implement systems and procedures to ensure that specified contract performance indicators are monitored, validated and recorded.
• To lead in effective communications and regular forums with New Hospitals and its sub-contractors to ensure compliance with the Project Agreement
• To develop formal monthly reporting mechanisms to the Deputy Director on performance against the Project Agreement, identifying any areas of non-compliance and remedial actions taken.
• To ensure that the Unitary Payment made by the Trust reflects the appropriate payment from the Financial Model, and includes any revenue impacts, of variations or volume sensitive service adjustments.
• To negotiate with New Hospitals and their sub-contractors to agree contract variations, additional services, changes etc.
• To negotiate annual price list changes for catering, vending, hospitality services, minor works, etc.
• To liaise with New Hospitals and its sub-contractors on all aspects of Facilities Management to ensure there is an effective, seamless service provision to patients, visitors and other users.
• To take the lead for the Trust in the regular market testing of FM services as required by the project agreement. This will include the updating of specifications method statements and performance monitoring systems to ensure the Trust receives best value for money through the competitive tendering process.
• The post-holder will work proactively with the Trusts HR representatives, New Hospitals and its sub-contractors to ensure that staff employed under the retention of employment model are managed effectively and in accordance with Trust procedures.
• As the Trusts intelligent client, the post-holder will ensure that proposed variations to the Project Agreement are managed to obtain value for money for the Trust.
• To liaise with NewHospitals in any review of Trust contingency plans (e.g. disaster and business continuity planning).
• The post-holder will oversee the Trusts Irregular Maintenance Budget.
• To negotiate and manage retained estate service level agreements.
• Overall responsibility for the effective implementation, development and promotion of the national Clean Hospitals and related patient environment issues.
• Develop effective systems that will allow users of the service to obtain maximum satisfaction from the FM services and to ensure future service provision reflects the changing needs of the Trust.
• To liaise with service users (staff, patients and visitors) to understand the customers views and requirements and ensure these are fed into negotiations with NewHospitals and its sub-contractors and other non PFI organisations.
• Ensure NewHospitals and its sub-contractors input into key Infection Control projects, in liaison with the Trusts infection control team.
• Consult with the Trusts infection Control Team regarding key issues within the contracting process for Facilities Management.
• To investigate and respond to facilities related complaints in accordance with Trust related Policies and Procedures.
• To author, implement and review facilities contingency plans and to participate in disaster and continuity planning across the Trust.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• Maintain Professional Registration
• Adhere to relevant Code of Practice of Professional body.

ADMINISTRATIVE RESPONSIBILITIES

• Produce statistical information, option appraisals, recommendations and business cases in appropriate word processor, spreadsheet, database, and project management formats to Directors, the Trust Board, Department Heads, etc. as required.

TEACHING & TRAINING RESPONSIBILITIES

• Take responsibility for personal Continuing Professional Development including mandatory training, Authorised/Nominated Person certification, attendance on courses and seminars, and via publications and the internet.
• Facilitate training and development of subordinate staff to meet statutory requirements, their personal aspirations, and the exigencies of the service.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

• Provide effective management, support and discipline to directly managed staff including technical guidance, supervision and practical support.
• Ensure continued appraisal of staff performance to develop and maintain the highest professional standards.
• Undertake recruitment, selection and induction of staff in accordance with the Trusts policies and procedures.
• Support the Head of Estates and Capital Development in developing effective recruitment/retention and succession planning strategies.
• Monitor and manage staff sickness and absence levels in accordance with Trust policy.

FINANCIAL RESPONSIBILITIES

• In liaison with the Trusts Finance representatives the post-holder will manage elements of the PFI Unitary payment and retained FM budgets on behalf of the Deputy Director of Estates and Facilities.
• To report to and assist the Deputy Director in identifying cost improvement opportunities in support of the Trusts Financial Strategy
• To support the Deputy Director in ensuring the smooth implementation of Trust Objectives and NHS policy.
• To author, implement and review Trust policies and procedures as required and to ensure that policies and procedures produced by New Hospitals and their contractors meet the needs of the Trust.
• The compilation verification presentation and submission of returns to external organisations.
• To procure goods and services in accordance with the Trusts standing financial autonomy limits and to ensure that services are delivered in accordance with devolved budgets, financial limits and value for money requirements.

Job responsibilities

KEY DUTIES

• To develop and implement systems and procedures to ensure that specified contract performance indicators are monitored, validated and recorded.
• To lead in effective communications and regular forums with New Hospitals and its sub-contractors to ensure compliance with the Project Agreement
• To develop formal monthly reporting mechanisms to the Deputy Director on performance against the Project Agreement, identifying any areas of non-compliance and remedial actions taken.
• To ensure that the Unitary Payment made by the Trust reflects the appropriate payment from the Financial Model, and includes any revenue impacts, of variations or volume sensitive service adjustments.
• To negotiate with New Hospitals and their sub-contractors to agree contract variations, additional services, changes etc.
• To negotiate annual price list changes for catering, vending, hospitality services, minor works, etc.
• To liaise with New Hospitals and its sub-contractors on all aspects of Facilities Management to ensure there is an effective, seamless service provision to patients, visitors and other users.
• To take the lead for the Trust in the regular market testing of FM services as required by the project agreement. This will include the updating of specifications method statements and performance monitoring systems to ensure the Trust receives best value for money through the competitive tendering process.
• The post-holder will work proactively with the Trusts HR representatives, New Hospitals and its sub-contractors to ensure that staff employed under the retention of employment model are managed effectively and in accordance with Trust procedures.
• As the Trusts intelligent client, the post-holder will ensure that proposed variations to the Project Agreement are managed to obtain value for money for the Trust.
• To liaise with NewHospitals in any review of Trust contingency plans (e.g. disaster and business continuity planning).
• The post-holder will oversee the Trusts Irregular Maintenance Budget.
• To negotiate and manage retained estate service level agreements.
• Overall responsibility for the effective implementation, development and promotion of the national Clean Hospitals and related patient environment issues.
• Develop effective systems that will allow users of the service to obtain maximum satisfaction from the FM services and to ensure future service provision reflects the changing needs of the Trust.
• To liaise with service users (staff, patients and visitors) to understand the customers views and requirements and ensure these are fed into negotiations with NewHospitals and its sub-contractors and other non PFI organisations.
• Ensure NewHospitals and its sub-contractors input into key Infection Control projects, in liaison with the Trusts infection control team.
• Consult with the Trusts infection Control Team regarding key issues within the contracting process for Facilities Management.
• To investigate and respond to facilities related complaints in accordance with Trust related Policies and Procedures.
• To author, implement and review facilities contingency plans and to participate in disaster and continuity planning across the Trust.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• Maintain Professional Registration
• Adhere to relevant Code of Practice of Professional body.

ADMINISTRATIVE RESPONSIBILITIES

• Produce statistical information, option appraisals, recommendations and business cases in appropriate word processor, spreadsheet, database, and project management formats to Directors, the Trust Board, Department Heads, etc. as required.

TEACHING & TRAINING RESPONSIBILITIES

• Take responsibility for personal Continuing Professional Development including mandatory training, Authorised/Nominated Person certification, attendance on courses and seminars, and via publications and the internet.
• Facilitate training and development of subordinate staff to meet statutory requirements, their personal aspirations, and the exigencies of the service.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

• Provide effective management, support and discipline to directly managed staff including technical guidance, supervision and practical support.
• Ensure continued appraisal of staff performance to develop and maintain the highest professional standards.
• Undertake recruitment, selection and induction of staff in accordance with the Trusts policies and procedures.
• Support the Head of Estates and Capital Development in developing effective recruitment/retention and succession planning strategies.
• Monitor and manage staff sickness and absence levels in accordance with Trust policy.

FINANCIAL RESPONSIBILITIES

• In liaison with the Trusts Finance representatives the post-holder will manage elements of the PFI Unitary payment and retained FM budgets on behalf of the Deputy Director of Estates and Facilities.
• To report to and assist the Deputy Director in identifying cost improvement opportunities in support of the Trusts Financial Strategy
• To support the Deputy Director in ensuring the smooth implementation of Trust Objectives and NHS policy.
• To author, implement and review Trust policies and procedures as required and to ensure that policies and procedures produced by New Hospitals and their contractors meet the needs of the Trust.
• The compilation verification presentation and submission of returns to external organisations.
• To procure goods and services in accordance with the Trusts standing financial autonomy limits and to ensure that services are delivered in accordance with devolved budgets, financial limits and value for money requirements.

Person Specification

Qualifications

Essential

• Degree and/or professional qualification or equivalent experience
• Sustained record of continued professional development

Desirable

• Postgraduate degree e.g., Masters level MBA, marketing qualification
• PRINCE2 or equivalent experience
• Live membership of relevant professional body

Knowledge & Experience

Essential

• Possesses the appropriate maturity, seniority, credibility and presence to represent the Trust at a senior level
• Financial management experience, commensurate with operational management
• Experience of line management of staff
• Knowledge and understanding of quality and performance auditing systems and processes
• Evidence of significant involvement / leadership of redesign and change management
• Understanding of the NHS and its infrastructure
• Experience in dealing with and managing conflict.

Desirable

• Commercial awareness, with an ability to understand Private Sector drivers
• Significant operational management experience in Facilities Services
• Experience and skills in managing complex contractual relationships ideally in a PFI environment

Skills

Essential

• Ability to work under pressure and to react rapidly to changing requirements and demonstrate the ability to plan and use own time productively, economically and effectively.
• Ability to present well-reasoned and structured argument orally and in writing
• Analytical skills
• Proficiency in the use of ICT
• Ability to explain complex matters
• Proven ability to work to deadlines and to translate priorities into logical actions
• Excellent negotiating and influencing skills
• Excellent professional and strategic leadership skills with the ability to manage multidisciplinary teams and demonstrate good team building and people management skills
• Personal gravitas and credibility that generates trust and confidence in others
• Self-disciplined with high level of personal integrity
• Ability to deal with confidential issues in a professional and sensitive manner
• Enthusiasm and stamina to achieve goals
• Displays initiative, and innovative thinking
• High degree of self-awareness
• Prepared to work flexibly and travel between sites within the region.
• Ability to manage work pressures effectively

Qualifications

Essential

• Degree and/or professional qualification or equivalent experience
• Sustained record of continued professional development

Desirable

• Postgraduate degree e.g., Masters level MBA, marketing qualification
• PRINCE2 or equivalent experience
• Live membership of relevant professional body

Knowledge & Experience

Essential

• Possesses the appropriate maturity, seniority, credibility and presence to represent the Trust at a senior level
• Financial management experience, commensurate with operational management
• Experience of line management of staff
• Knowledge and understanding of quality and performance auditing systems and processes
• Evidence of significant involvement / leadership of redesign and change management
• Understanding of the NHS and its infrastructure
• Experience in dealing with and managing conflict.

Desirable

• Commercial awareness, with an ability to understand Private Sector drivers
• Significant operational management experience in Facilities Services
• Experience and skills in managing complex contractual relationships ideally in a PFI environment

Skills

Essential

• Ability to work under pressure and to react rapidly to changing requirements and demonstrate the ability to plan and use own time productively, economically and effectively.
• Ability to present well-reasoned and structured argument orally and in writing
• Analytical skills
• Proficiency in the use of ICT
• Ability to explain complex matters
• Proven ability to work to deadlines and to translate priorities into logical actions
• Excellent negotiating and influencing skills
• Excellent professional and strategic leadership skills with the ability to manage multidisciplinary teams and demonstrate good team building and people management skills
• Personal gravitas and credibility that generates trust and confidence in others
• Self-disciplined with high level of personal integrity
• Ability to deal with confidential issues in a professional and sensitive manner
• Enthusiasm and stamina to achieve goals
• Displays initiative, and innovative thinking
• High degree of self-awareness
• Prepared to work flexibly and travel between sites within the region.
• Ability to manage work pressures effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Mersey and West Lancashire Teaching Hospitals NHS Trust/Various sites

Dicconson Way

Ormskirk

L39 2AZ

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)