IQVIA
Senior Care Manager, Patient Support Services – Remote
Pay$22.00 / hour
LocationRaleigh/North Carolina
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R1386416
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Competitive pay up to $22/hr
- Opportunity for career advancement and growth within the organization
- Remote work opportunity with flexible hours
- Provide assistance to patients and healthcare providers for better healthcare outcomes
- Collaborative work environment focused on professionalism and customer service
- Opportunity to gain knowledge and skills through educational opportunities and training activities
What to Expect (Job Responsibilities):
- Perform outbound calls to obtain appropriate information and document accurately
- Assist customers with pharmacy related services through inbound calls
- Contact insurance companies for benefit investigation and coverage eligibility
- Provide prior authorizations and appeals support
- Assist patients with the enrollment process for copay assistance programs
What is Required (Qualifications):
- High School Diploma or equivalent, some college preferred
- Minimum one year experience in medical billing, insurance verification, or similar related medical office experience
- Previous data entry experience (minimum three months) and ability to type 30wpm+
- Proficient in Microsoft Suite programs and soft phone systems
- Exceptional communication skills, both written and verbal
How to Stand Out (Preferred Qualifications):
- Previous experience in Patient Support Services (Hub)
- Previous Customer Service experience in the healthcare field
- Bilingual
#HealthcareServices #CareerOpportunity #CompetitivePay #RemoteWork #CustomerService
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...