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Senior Customer Success Manager, Showcase
Pay34.65 - 55.35 / hour
LocationSeattle/Washington
Employment typeFull-Time
This job is now closed
Job Description
- Req#: P745471
Employer Industry: Real Estate Technology
Why consider this job opportunity:
- Competitive base salary with a pay range of up to $55.35 per hour
- Eligible for equity awards based on experience, performance, and location
- Opportunity for career advancement and growth within the organization
- Flexible remote work arrangement from any location within the U.S.
- Comprehensive benefits package including medical, dental, vision, and retirement contributions
- Recognition as one of the 100 Best Companies to Work For and other accolades
What to Expect (Job Responsibilities):
- Build and maintain strong relationships with large, complex customer accounts
- Serve as the primary point of contact throughout the customer journey
- Advise customers on best practices and recommend necessary changes for successful implementation
- Host monthly or quarterly Business Reviews to discuss customer engagement and goals
- Provide training sessions to new users through various interaction methods
What is Required (Qualifications):
- Four-year degree or equivalent experience
- Minimum of 5 years' experience in a client-facing position, such as customer success or project management
- Knowledge of the real estate industry preferred
- Strong communication and interpersonal skills
- Demonstrated organizational and time management abilities
How to Stand Out (Preferred Qualifications):
- Experience with Listing Showcase
- Previous experience in business to business sales
- Flexibility in scheduling to meet customer needs
- Ability to manage projects with tight deadlines
- Experience working efficiently in project teams
#RealEstate #CustomerSuccess #RemoteWork #CareerOpportunities #EquityAwards
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