Toro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 75 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

eToro Money is part of the eToro Group and drives the neo-banking services for eToro customers. It provides eToro Trading clients with a smarter and more cost-efficient way to manage their money, moving funds into and out of their trading account instantly and at better exchange rates than other available deposit and redemption methods.

This role reports to the MLRO and manages the eToro UK Money fraud domain and fraud forum, acting as the regional fraud lead for internal and external fraud-related matters.

What will you be doing?

● Perform investigation and analysis on potential fraud cases/trend

● Dive deep into case escalation/transaction alerts to identify fraudulent activity such as account takeover, payment group fraud, friendly fraud, theft, and similar risks

● Analyse new fraud trends by analyzing accounts, transaction patterns, AI, deep fake, the dark web, and fraud technologies and typologies.

● Designing, testing, and implementing fraud detection policies, rulesets, and scoring to manage our fraud risk and enable business growth

● Support the transition and incorporation of Payment services directives (PSD3), confirmation of payee (COP) implementation, and other key fraud and payment regulations projects

● Hypothesising fraud risk mitigants and working with our governance and operations team to test new approaches

● Review all alerts from external sources and to ensure that appropriate actions are taken to mitigate fraud

● Generate suspicious activity reports and risk management MI reports for group stakeholders and the UK Board

● Support the development and implementation of proactive customer fraud warnings and communications

● Assist as necessary in the provision of fraud training and awareness in other business areas

● Provide timely reporting to the MLRO of risk issues and control gaps if/when identified.

Requirements

● Understanding of the international payment industry, with ideally 3 years or more of experience in payment risk control and fraud risk management

● Professional Fraud Qualifications an advantage

● Data analysis capability is preferred (e.g. SQL skill), strong logic ability, experience in case analysis and strategy

● Strong investigative ability, internet research, organizational, and analytical skills

● Proactive and passionate toward fraud investigation, knowledgeable of the latest typologies

● Experience in and/or demonstrable knowledge of domains such as risk, payments, or e-commerce

● Able to work in a fast-paced environment to tight deadlines and targets

● Able to work both off their own initiative autonomously and functioning within a team environment.

● A can-do positive approach and solution finder

Why join us?

We are an inclusive and social team based in a fantastic office in Canary Wharf, working in a hybrid arrangement 3 days a week in the office. We love what we do and are proud of our culture of innovation, flexibility, and autonomy.

Our benefits include Bupa dental & health insurance, a 6% employer contribution pension, lunch allowance, discounted gym membership as well, and additional leave days – our highly valued recharge days. We have other cool perks, including fantastic parties, eToro swag, and birthday money.

We constantly innovate and improve our tools and platform, which creates fantastic development opportunities. Join us and invest in yourself!