Position Summary

The Senior HR Generalist (People Operations Generalist) is a senior-level professional who is integral to overseeing essential processes such as benefits administration, compensation, and compliance while supporting impactful People Operations projects. This role will be vital in shaping a seamless and exceptional team member experience, fostering a workplace where everyone can thrive.

• Manages all aspects of our benefits programs for our US and Canadian team members, including claims resolution, processing changes, invoice management, benefits compliance, collaboration with our benefits broker, and serving as the primary point of contact for team member inquiries.
• Administer and oversee leave of absences, ensuring legal compliance, maintaining accurate records, supporting team members throughout the leave period, and partnering with managers to facilitate smooth transitions during absences.
• Coordinate the annual compensation and bonus review process, ensuring seamless execution.
• Maintain compliance with federal, state, and local employment laws and regulations, coordinating with legal counsel as necessary.
• Coordinate compliance training programs, including Sexual Harassment Prevention and other mandatory workplace training.
• Assist in developing and implementing personnel policies and procedures and assists in the maintenance of the employee handbook and employee resource center.
• Support leaders in addressing employee relations issues, providing guidance and advice on how to handle workplace concerns, conflicts, or performance challenges. Under the direction of senior management, conduct employee relations counseling, mediation, and investigations, as well as handle employee grievances.
• Conduct stay and exit interviews as needed to gather feedback, understand team member experiences, and identify areas for improvement.
• Support People Operations projects and initiatives to enhance the team member experience and support leadership.
• Manage and execute core People Operations processes smoothly, ensuring team members feel supported and empowered throughout their experience, from benefits administration to compensation and compliance.
• Proactively identify and address gaps in current processes, driving improvements to enhance operational efficiency and scalability within the organization.
• Ensure People Operations documentation is accurate, accessible, and consistently updated, contributing to clarity and transparency across the company.
• Provide timely, clear, and supportive communication to team members and managers, particularly around benefits, compliance, and performance management issues.
• •Maintain up-to-date People Operations systems and ensure all compliance documentation is secure and readily accessible.
• •Demonstrate attention to detail in every aspect of the role, ensuring accuracy and consistency in processes, documentation, and communication.
• Continually learn and stay updated on People Operations trends, best practices, and changes in employment laws to improve efficiency and address challenges.
• Collaborate effectively with cross-functional teams, contributing to the success of People Operations initiatives and being adaptable to new challenges and projects as they arise.
• Perform other People Ops work as assigned.

• Bachelor’s degree or equivalent experience and five (5) years of work experience in HR roles focusing on benefits, compliance, or compensation.
• Previous experience as the sole HR associate or as a member of a small cross-functional HR team within an organization is highly preferred
• Strong knowledge of HR principles, practices, and legal compliance (federal and state).
• Solid experience with HRIS systems, with Paylocity and Deltek experience preferred.
• Prior experience in employee relations, compliance, HRIS management, and benefits administration.
• Excellent communication, interpersonal, conflict resolution, and organizational skills.
• Unwavering discretion when handling sensitive and confidential information.
• Strong self-management skills, excellent interpersonal skills, and a high degree of accuracy.
• Experience assisting in delivering HR programs and processes, including workforce planning, performance reviews, and talent development.

About Us

At PMA, employee well-being is a daily priority. We offer a combination of workplace options that include a PMA office location; work-from-home; or a client site. Wherever we work, we openly share knowledge as we believe that collaboration with peers improves our work product and that pursuing subject matter expertise is a lifelong endeavor.

We are committed to a culture of equity, diversity, and inclusion. We affirm and respect diverse backgrounds and opinions because we believe they yield the best solutions for our clients. We promote emotional intelligence and trust by nurturing these values within our new hires.

We encourage staff to develop rewarding, long-term careers at PMA, and we implement formal leadership development programs that help you attain your goals. At PMA, shared success is a core value. Every employee who contributes is recognized, celebrated, and rewarded. We look for self-driven candidates eager to assume responsibility and join a community of respect founded on collaboration and accountability, not titles. If you aim to transform the project management practice toward continuous improvement of project outcomes, the profession, and yourself, PMA looks forward to warmly welcoming you to our team.

We offer competitive pay and benefits, wellness programs for you and your family, and career development opportunities to advance your professional goals.

As a PMA professional, you will be empowered to make timely and effective decisions and significant daily contributions to complex facets of project delivery. Join a team that has achieved a world-class reputation in the construction industry and has been voted a “Best Place to Work.”

Additional Requirements

Physical: Standing or sitting for long periods; must be able to lift up to 15 pounds at times and spend extended hours in front of a computer screen.

Cognitive: Problem-solving, written, and verbal communication skills; computer and software skills; and ability to read and interpret text online or in printed form.

PMA is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), disability, national origin, or any other characteristic protected by applicable laws, regulations, and ordinances. Qualified female, veteran, and minority applicants are encouraged to apply.

VEVRAA federal contractor.