Job summary

The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave.

Do you want to join a growing Digital Tech team using innovative technology within urgent care? Do you want to be part of an agile team where no two days are the same?

This is a fantastic opportunity working with an ambitious and enthusiastic team that is driven to continuously improve and evolve. As part of the IT Operations team you will manage locality technicians, provide remote and on-site IT support for IC24 users located at our Contact Centres, offices and remote clinical bases during normal business hours and out-of-hours through the on-call rota. You will play a part in the maintenance and support of the IT & Telecommunications environments, proactive monitoring of systems and assist with new projects and implementations.

The ideal candidate will have experience working within a large IT Department delivering 2ndline deskside IT support and management of a small team. In return we offer a competitive package including the chance to join the generous NHS Pension scheme.

Main duties of the job

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Based in Norwich (with travel to IC24 sites as required)

Hours Available 37.5 per week- this role does require you to be part of a on call rota

About us

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Based in Norwich (with travel to IC24 sites as required)

Whats in it for you:

• Annual pay of up to £40,000 plus £3,000 on call allowance
• Additional annual leave above statutory minimum based on service
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.