We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry.

If you are an experienced, inspirational leader interested in being a part of our growth trajectory as a catalyst of positive change and looking to join a fast-paced, high-energy, culture built on the values of Ingenuity, Determination, and Inclusivity, then we want to speak with you!

The Sr. Credit Manager will begin their tenure by overseeing the daily functions of the Credit department, ensuring efficient and effective management of all credit activities. This role involves preparing and presenting financial reports, managing staff workflow, reviewing significant orders and accounts, with an opportunity to modernize credit policies and procedures through process and technology improvements. The Sr. Credit Manager will also be responsible for staff development, performance evaluations, and fostering professional relationships with internal and external stakeholders. The ideal candidate will have a strong background in accounting or finance, excellent leadership skills, and a proven ability to manage and grow a high-performing team. This role will grow to oversee other financial operations teams as well.

Reporting to the SVP of Operations, as the Sr. Credit Manager you will embrace the vision of a technology-enabled, world-class team. You will build on that vision by optimizing people, process, and technology. The team is located locally to Halo’s corporate headquarters in Sterling, IL, domestically remote, along with a partnership with an offshore team. Your vision will include fostering a customer-centric mindset with focus on coaching and developing leaders of the future, exceeding key performance indicators while driving efficiency gains through automation, inclusive of workflow management and technology improvements.

HALO is committed to its hybrid workplace model and believes bringing teams together in person on common days is essential to operate as One HALO. As past of this effort, we require employees that reside within a 30-mile radius of the Sterling, IL offices to work from these locations anywhere from 1-3x a week.

Core Responsibilities

• Prepare and present comprehensive reports and end-of-month financial reports for management review.
• Manage departmental workflow by delegating tasks to staff and intervening with account executives, sales leaders, and other internal stakeholders as necessary.
• Review and approve orders over $75K and conduct quarterly reviews of accounts over $250K to validate credit limits.
• Analyze Credit Safe reports and customer financials to recommend appropriate credit limits.
• Develop, modernize, enforce, and monitor Credit department policies and procedures.
• Oversee staff performance, provide coaching, assist with recruiting new staff, and develop employees.
• Prepare and deliver performance reviews, suggest merit increases, and communicate recommendations to employees.
• Facilitate monthly departmental meetings and conduct weekly 1:1 meetings with the Team Lead and team members.
• Serve as a liaison between the Credit team and Account Executives/Management.
• Review and approve weekly timecard reports, track overtime, and time-off requests.
• Perform other duties as assigned.