Overview

Job Summary:

HealthEdge is seeking an experienced Senior Manager, Global Benefits. This role will be responsible for the successful delivery, execution, communication and education of global health, wellness, retirement benefit, and absence management plans aligned to HealthEdge's values and mission. Reporting to the Vice President, Total Rewards the SR Manager, Global Benefits will help shape our strategy around global benefits for the US & India and ensure a high-level of partnership, engagement, and service delivery. This role will execute on the integration of benefits as the company continues to grow, both organically and through acquisition. This role will be expected to play a key part in M&A integration activities and support the organization as it continues to scale and grow.

Your impact:

• Strategically manage all benefits administration processes and programs globally for the US &India to ensure optimal and consistent employee experience and engagement
• Partner with our benefit consultants to ensure compliance with all global requirements related to leave management, reporting and federal, state and local requirements such as ACA, COBRA, ERISA, FMLA, GDPR, HIPAA, worker's compensation, ACA fillings, annual plan notices, and non-discrimination testing

• Manage vendors/partners, program changes, vendor contracts, compliance requirements and routine reconciliation audits to ensure program offerings and delivery meets the needs of the organization

• Maintain strong working relationships with brokers and vendors ensuring that they are meeting business objectives and properly administering our plans

• Develop and maintain process documentation as well as ensuring the proper documentation / accessibility of all plan documents and summaries

• Manage communication, education, and execution of benefits policies and offerings including new hire orientation, first point of escalation for benefits issues and questions, and change management initiatives

• Proactively identify gaps or dependencies in processes and partner with cross-functional partners to make recommendations for improvements and enable efficient benefits delivery

• Manage the successful delivery of global benefits enrollments (i.e., U.S. Annual Enrollment, new hire enrollment, global plan enrollments, etc.).

• Manage leave of absence processes end-to-end, policies, serve as subject matter expert for leave administration (i.e. FMLA, ADA, and workers compensation), and ensure LOA transitions are clearly defined and communicated to employees

• Help support the implementation of global HR initiatives, including HRIS integration, onboarding new hire enrollments, and any acquired benefits

• Partner and collaborate with HR team members, employee resource groups and employees to understand employee evolving needs in creating diverse and inclusive benefits

• Responsible for leading the set-up and negotiation of new benefits and perks

• Lead the reconciliation and audit billing process for bills related to benefits in partnership with appropriate finance team members

• .

• Instructs insurance carriers, trustees, and other administrative agencies outside the company to effect changes in benefit program. Ensures prompt and accurate compliance.

• Develop and execute Wellness & recognition strategy and programs

What you bring:

Education:

• Bachelor’s degree (B.S.) or equivalent in human resource management, business, benefits or related field, from a four-year college or university, required

Relevant Experience:

• 8+ years of progressive benefits experience and 2+ years of people management experience

• Expertise in global benefits and applicable laws

• Knowledge of HRIS, management reporting and payroll processes within an UKG environment required

• Ability to hold a high degree of accuracy, confidentiality, and timelines for completion of projects

• General overall knowledge and experience within HR with demonstrated ability to apply technical solutions to solve business problems in an effective manner, preferred.

• Strong organizational skills, project management experience, time management skills, excellent attention to detail, ability to maintain confidential information and ability to work well in a team environment

Technical Skills:

• Ability to take initiative and be self-motivated

• Strong analytical skills

• Excellent MS Excel, database, and PowerPoint software skills

• Ability to interact effectively with all levels and operation units of the organization

• Attention to detail and ability to provide fast turnaround when needed

Language / Communication Skills:

• Excellent communication skills - correspondence to internal and external customers

• Ability to communicate effectively with individuals possessing varying degrees of technical and functional knowledge

• Proven teamwork – with ability to work with team members across all corporate functions

• Client Service oriented and focused

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Geographic Responsibility: Global

Type of Employment: Full-Time

Travel%: Ability to travel up to 10% of the time.

FLSA Classification (USA Only): Exempt

Internal Relationships: People & Culture, Finance, Operations, IT etc.

External Relationships: Third party vendors

Budget/Revenue Responsibility: None

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Work across multiple time zones in a hybrid or remote work environment.

• Long periods of time sitting and/or standing in front of a computer using video technology.

• May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

#LI-Remote

Responsibilities

Job Summary:

HealthEdge is seeking an experienced Manager, Global Benefits. This role will be responsible for the successful delivery, execution, communication and education of global health, wellness, retirement benefit, and absence management plans aligned to HealthEdge's values and mission. Reporting to the Vice President, Total Rewards the Manager, Global Benefits will help shape our strategy around global benefits and ensure a high-level of partnership, engagement, and service delivery. This role will execute on the integration of benefits as the company continues to grow, both organically and through acquisition. This role will be expected to play a key part in M&A integration activities and support the organization as it continues to scale and grow.

Main Duties and Responsibilities:

• Strategically manage all benefits administration processes and programs to ensure optimal employee experience and engagement (majority in US and expanding presence internationally – India)
• Manage vendors/partners, program changes, vendor contracts, compliance requirements and routine reconciliation audits to ensure program offerings and delivery meets the needs of the organization
• Maintain strong working relationships with brokers and vendors ensuring that they are meeting business objectives and properly administering our plans
• Develop and maintain process documentation as well as ensuring the proper documentation / accessibility of all plan documents and summaries
• Manage communication, education, and execution of benefits policies and offerings including new hire orientation, first point of escalation for benefits issues and questions, and change management initiatives
• Proactively identify gaps or dependencies in processes and partner with cross-functional partners to make recommendations for improvements and enable efficient benefits delivery
• Manage the successful delivery of global benefits enrollments (i.e., U.S. Annual Enrollment, new hire enrollment, global plan enrollments, etc.).
• Manage leave of absence processes end-to-end, policies, serve as subject matter expert for leave administration (i.e. FMLA, ADA, and workers compensation), and ensure LOA transitions are clearly defined and communicated to employees
• Help support the implementation of global HR initiatives, including HRIS integration, onboarding new hire enrollments, and any acquired benefits
• Partner and collaborate with HR team members, employee resource groups and employees to understand employee evolving needs in creating diverse and inclusive benefits
• Responsible for leading the set-up and negotiation of new benefits and perks
• Lead the reconciliation and audit billing process for bills related to benefits in partnership with appropriate finance team members
• Partner with our benefit consultants to ensure compliance with all global requirements related to leave management, reporting and federal, state and local requirements such as ACA, COBRA, ERISA, FMLA, GDPR, HIPAA, worker's compensation, ACA fillings, annual plan notices, and non-discrimination testing.
• Instructs insurance carriers, trustees, and other administrative agencies outside the company to effect changes in benefit program. Ensures prompt and accurate compliance.
• Develop and execute Wellness & recognition strategy and programs

Qualifications

Education:

• Bachelor’s degree (B.S.) or equivalent in human resource management, business, benefits or related field, from a four year college or university, required

Relevant Experience:

• 5-6 years of progressive benefits experience and 2+ years of people management experience
• Expertise in global benefits and applicable laws
• Knowledge of HRIS, management reporting and payroll processes within an UKG environment required
• Ability to hold a high degree of accuracy, confidentiality, and timelines for completion of projects
• General overall knowledge and experience within HR with demonstrated ability to apply technical solutions to solve business problems in an effective manner, preferred.
• Strong organizational skills, project management experience, time management skills, excellent attention to detail, ability to maintain confidential information and ability to work well in a team environment

Technical Skills:

• Ability to take initiative and be self-motivated
• Strong analytical skills
• Excellent MS Excel, database, and PowerPoint software skills
• Ability to interact effectively with all levels and operation units of the organization
• Attention to detail and ability to provide fast turnaround when needed

Language / Communication Skills:

• Excellent communication skills - correspondence to internal and external customers
• Ability to communicate effectively with individuals possessing varying degrees of technical and functional knowledge
• Proven teamwork – with ability to work with team members across all corporate functions
• Client Service oriented and focused

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Geographic Responsibility: Global

Type of Employment: Full-Time

Travel%: Ability to travel up to 10% of the time.

FLSA Classification (USA Only): Exempt

Internal Relationships: People & Culture, Finance, Operations, IT etc.

External Relationships: Third party vendors

Budget/Revenue Responsibility: None

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work across multiple time zones in a hybrid or remote work environment.
• Long periods of time sitting and/or standing in front of a computer using video technology.
• May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

#LI-Remote