Are you a seasoned leader in Continuous Improvement with a passion for driving operational excellence? Do you have a track record of implementing successful process improvements in a non-manufacturing environment? If so, we have a unique opportunity for you!

As the Growth Leader Audiological Care (AC), you will play a pivotal role in Sonova's journey towards commercial and operational excellence. Reporting to the Director of Growth Initiatives in Audiological Care, you will lead the charge in fostering a culture of continuous improvement and lean transformation.

Your tasks

• Act as a coach and mentor to drive a culture of Continuous Improvement (CI) across all teams
• Implement SonovaX methods and tools such as Daily/Visual Management, Problem Solving, Standard Work, and Value Stream Mapping
• Identify process inefficiencies and work with Departmental Leaders to develop and execute improvement strategies, in particular in the shops
• Lead problem-solving efforts for growth shortfalls and transactional issues, driving root cause analysis and countermeasures
• Facilitate Kaizen events and ensure sustainable change implementation
• Support the enhancement of key commercial processes such as Lead Generation, Customer Journey, and Value-Based Pricing
• Collaborate with the global Sonova X community for training and standards development
• Provide regular reports on progress and accomplishments

Your profile

• Master Degree in Engineering, Business or equivalent
• Additional education, such as Lean Six Sigma Black Belt is a plus
• Minimum of 5 years' experience in Continuous Improvement, with at least 3 years in a leadership role
• Experience in non-manufacturing environments, preferably in Consulting, retail, B2B, or B2C settings
• Hands-on, individual contributor with exceptional analytical skills to synthesize complex information
• Familiarity with lean methodologies, ideally with exposure to Toyota Production System or similar
• Experience in change management and cultural transformations
• Skilled at building and leading cross-functional teams
• Excellent people skills, capable of engaging global teams
• Comfortable leading upwards and managing without formal authority
• Strong process-driven and customer-focused mindset
• Results-oriented with a keen business acumen
• Fluent written and spoken English
• Proficiency in Microsoft Office and collaborative process design tools (MS Visio, Miro), MS 365
• Willingness to travel approximately 40%, including 5-day on-site events

Our offer

We can offer you a new challenge, with interesting tasks and much more – including an open corporate culture, flat hierarchies, support for further training and development, opportunities to take on responsibility, an excellent range of foods, sports and cultural facilities, attractive employment conditions, and flexible working time models in various roles. Employment level 80-100%.

Kira Maurer, Talent Acquisition Manager, is looking forward to receiving your complete application (cover letter, CV, references and certificates) via our online job application platform.

For this vacancy only direct applications will be considered.

Sonova AG
Laubisruetistrasse 28
CH-8712 Staefa
+41 58 928 01 01