NHS
Senior Medical Secretary Cardiology, WRH
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Job Description
- Req#: C9365-24-1066-4?language=en&page=810&sort=publicationDateDesc
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
- Audio typing using Digital Dictation
- In-depth working knowledge of Microsoft Office
- Knowledge of NHS systems.
- GCSE English & Maths
- Recognised word processing / typing qualification
- AMSPAR
- Excellent verbal and written communication skills.
- Flexible and adaptable.
- Able to work under pressure.
- Ability to work under own initiative and part of a team.
- Highly motivated.
- Proven secretarial experience in healthcare environment.
- Experience of working in a busy office
- NHS experience.
- Use of OASIS PAS system, Bluespier, EZ notes and Digital Dictation
- Audio typing using Digital Dictation
- In-depth working knowledge of Microsoft Office
- Knowledge of NHS systems.
- GCSE English & Maths
- Recognised word processing / typing qualification
- AMSPAR
- Excellent verbal and written communication skills.
- Flexible and adaptable.
- Able to work under pressure.
- Ability to work under own initiative and part of a team.
- Highly motivated.
- Proven secretarial experience in healthcare environment.
- Experience of working in a busy office
- NHS experience.
- Use of OASIS PAS system, Bluespier, EZ notes and Digital Dictation
Job summary
An opportunity has arisen for a Senior Medical Secretary to join our Cardiology Team at Worcestershire Royal Hospital. This post is a part time 12 month fixed term contract, providing full secretarial support within a busy department. The successful candidate will need to be an experienced secretary who thrives on a challenge and is confident and competent at prioritising their workload efficiently. You should possess excellent typing and communication skills. Furthermore, we require a motivated individual to provide a professional service to our patients and clinical staff whilst having a working knowledge of Microsoft word, email and the Trusts IT systems.
If you are an experienced medical secretary, AMSPAR or equivalent this would be an advantage.
For informal enquires please contact Laura Preston 01905 763333. EXT 39572
Main duties of the job
For a detailed description of the role duties please refer to the main job description attached.
JOB PURPOSE
To provide comprehensive administrative andaudiotyping support for the Consultant Staff andtheirjunior teams, assisting with achieving Trust anddepartmental objectives through liaising withrelevant people and teams.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Date posted
18 November 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working, Home or remote working, Compressed hours
Reference number
C9365-24-1066-4
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Job descriptionJob description
Job responsibilities
Key Responsibilities:
All Secretaries should be able to undertake the following duties and are expected to work in teams to fulfil the requirements of the service.
To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.
To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the role.
To work using own initiative with minimal supervision, prioritising own workload in line with objectives of the department and consultant teams.
To deal with all incoming correspondence, phone, fax and email in an efficient and effective way.
To liaise with other members of the secretarial/administration team in order to provide a co-ordinated and efficient secretarial service.
To support the Directorate Management Team with the administration, tracking and validation of patients pathways to achieve the National 18-week Referral To Treatment (RTT) target.
To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times.
To deal with any complaints, problems or issues in a sensitive way, escalating to clinicians/management as appropriate.
Ensure confidentiality is maintained at all times, complying with the Data Protection Act, Information Governance and other Trust/Departmental Policies.
To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.
To undertake any other duties as may be required/appropriate by the Directorate Management Team.
Job responsibilities
Key Responsibilities:
All Secretaries should be able to undertake the following duties and are expected to work in teams to fulfil the requirements of the service.
To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.
To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the role.
To work using own initiative with minimal supervision, prioritising own workload in line with objectives of the department and consultant teams.
To deal with all incoming correspondence, phone, fax and email in an efficient and effective way.
To liaise with other members of the secretarial/administration team in order to provide a co-ordinated and efficient secretarial service.
To support the Directorate Management Team with the administration, tracking and validation of patients pathways to achieve the National 18-week Referral To Treatment (RTT) target.
To liaise with patients, relatives and staff demonstrating sensitivity and maintaining professionalism at all times.
To deal with any complaints, problems or issues in a sensitive way, escalating to clinicians/management as appropriate.
Ensure confidentiality is maintained at all times, complying with the Data Protection Act, Information Governance and other Trust/Departmental Policies.
To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.
To undertake any other duties as may be required/appropriate by the Directorate Management Team.
Person SpecificationPerson Specification
Knowledge and Skills
Essential
Desirable
Qualifications
Essential
Personal Qualities
Essential
Experience
Essential
Desirable
Knowledge and Skills
Essential
Desirable
Qualifications
Essential
Personal Qualities
Essential
Experience
Essential
Desirable
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.