Job description

Job responsibilities

• To provide specialist support in the operational management, implementation, and maintenance of voice and data communication networks within the appropriate networks team assisting in the provision of continuous and acceptable service to all end users.
• To provide support in delivering cabling requirements to provide long term resilient infrastructures capable of supporting the joint needs for data and telecommunications.
• To provide support in the production and enforcement of policies and procedures covering security and integrity of the Trusts communication systems and networks to protect against unauthorised access or loss of revenue through system fraud.
• The post holder is accountable to senior managers within the Technology function of Digital Services under the management of the Network Solutions Manager as team leader and works closely with other managers and staff within the Service.
• To contribute to the production of reports and presentations as appropriate within Digital Services.
• To carry out the installation and commissioning of network equipment involving some complex work with tools, some lifting of heavy equipment and requiring significant keyboard skills to ensure accuracy when programming this. Occasionally this will involve working in dirty and difficult areas.
• Monitor and check the standards of work of all relevant staff and approved contractors ensuring contractual obligations are being delivered.
• The post holder will be required to contribute to the development and implementation of Key Performance Indicators and Critical Success Factors within Digital Services.
• The post holder will be required to monitor and manage delivery against these targets and produce regular management reports detailing performance levels and provide supporting information to explain improvements or degradation in service.
• The post holder will liaise with others to ensure they are briefed and up to date on any performance issues that may require discussion with Partner Organisations OLIT
• To assist the implementation of voice and data strategies
• In conjunction with the Networks Solution Manager and Principal Network Engineers to deploy and test new systems within the service

Job responsibilities

• To provide specialist support in the operational management, implementation, and maintenance of voice and data communication networks within the appropriate networks team assisting in the provision of continuous and acceptable service to all end users.
• To provide support in delivering cabling requirements to provide long term resilient infrastructures capable of supporting the joint needs for data and telecommunications.
• To provide support in the production and enforcement of policies and procedures covering security and integrity of the Trusts communication systems and networks to protect against unauthorised access or loss of revenue through system fraud.
• The post holder is accountable to senior managers within the Technology function of Digital Services under the management of the Network Solutions Manager as team leader and works closely with other managers and staff within the Service.
• To contribute to the production of reports and presentations as appropriate within Digital Services.
• To carry out the installation and commissioning of network equipment involving some complex work with tools, some lifting of heavy equipment and requiring significant keyboard skills to ensure accuracy when programming this. Occasionally this will involve working in dirty and difficult areas.
• Monitor and check the standards of work of all relevant staff and approved contractors ensuring contractual obligations are being delivered.
• The post holder will be required to contribute to the development and implementation of Key Performance Indicators and Critical Success Factors within Digital Services.
• The post holder will be required to monitor and manage delivery against these targets and produce regular management reports detailing performance levels and provide supporting information to explain improvements or degradation in service.
• The post holder will liaise with others to ensure they are briefed and up to date on any performance issues that may require discussion with Partner Organisations OLIT
• To assist the implementation of voice and data strategies
• In conjunction with the Networks Solution Manager and Principal Network Engineers to deploy and test new systems within the service

Person Specification

Qualifications

Essential

• Cisco Certified Network Associate (CCNA) (or working towards one) or equivalent knowledge voice/data networks knowledge and experience.
• Relevant first degree or equivalent experience
• 3 ITIL Foundation (or equivalent experience).

Experience

Essential

• Substantial knowledge and experience in telecoms and/or data networks and systems - particularly Cisco networking
• Experience of being responsible for financial or physical assets, particularly the management of contractors.

Desirable

• Experience of clinical practices and working within specialist environments.

Skills

Essential

• Ability to deal with staff at appropriate levels within the Health Informatics Service, its Partner Organisations and with service providers, service users, and professional bodies outside of the Health Informatics Service
• Ability to share technical knowledge with others and contribute to the training of more junior grades of staff
• Make formal presentations to technical and non-technical groups on complex technical subjects not readily understood by them.
• Evidence of the ability to interpret and follow technical /professional/ administrative IM&T policies, acting with minimum guidelines
• Ability to work with the minimum of supervision, able to manage own time and workload.
• Good organisational skills and the ability to react to rapidly changing requirements.
• Ability to frequently travel within the North Mersey community.

Qualifications

Essential

• Cisco Certified Network Associate (CCNA) (or working towards one) or equivalent knowledge voice/data networks knowledge and experience.
• Relevant first degree or equivalent experience
• 3 ITIL Foundation (or equivalent experience).

Experience

Essential

• Substantial knowledge and experience in telecoms and/or data networks and systems - particularly Cisco networking
• Experience of being responsible for financial or physical assets, particularly the management of contractors.

Desirable

• Experience of clinical practices and working within specialist environments.

Skills

Essential

• Ability to deal with staff at appropriate levels within the Health Informatics Service, its Partner Organisations and with service providers, service users, and professional bodies outside of the Health Informatics Service
• Ability to share technical knowledge with others and contribute to the training of more junior grades of staff
• Make formal presentations to technical and non-technical groups on complex technical subjects not readily understood by them.
• Evidence of the ability to interpret and follow technical /professional/ administrative IM&T policies, acting with minimum guidelines
• Ability to work with the minimum of supervision, able to manage own time and workload.
• Good organisational skills and the ability to react to rapidly changing requirements.
• Ability to frequently travel within the North Mersey community.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Lower Lane

Liverpool

L9 7AL

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)