Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Line of Business Job Description:

This position is for a Documentation Officer. The position handles a variety of tasks such as draft documents for clients, set up units, prepare & submit Uniform Commercial Code filings, create exhibits. The Documentation Officer works closely with the Marketing Officers and Clients as well as with many departments in Leasing, such as Credit, Legal, Pricing and Equipment Management.

Job Description:

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects
• Accurate and timely preparation of documentation tailored to specifications and requirements of specific transactions.
• Assures all documents are complete prior to execution and funding.
• Processing lease and loan transactions on internal system for funding and booking.
• Work directly with clients and sales to draft Master and Schedule documents and file UCC's.
• Liaison between and among Documentation Manager, Regional Sales Management /Sales Associates, Customer, Internal Groups and Vendors regarding transactions status, receipt of executed documentation, supplier invoices, lien searches etc.
• Research and clarify information and provide problem resolution.
• Responsible for building and maintaining strong relationships with assigned Marketing Officer, Sales Associates and Customers.
• Handles all documentation issues and customer inquiries and concerns.
• Accurate and timely processing of transactions under tight deadlines.
• Timely maintenance of all pending items.
• Performance of maintenance on current portfolio issues, as needed. Completes various projects as assigned by manager.

Required Qualifications:

• Strong Microsoft Word and Excel abilities.
• Excellent verbal and written communication skills.
• Must be detailed oriented.
• Team player who will assist teammates as needed.
• Proven ability to work in an unsupervised capacity.
• Strong customer service skills.
• Ability to set priorities, meet aggressive production goals and deadlines, manage multiple transactions, tasks and project efficiently and simultaneously in a fast-paced environment.
• Ability to achieve aggressive productions goals and to deliver effective, responsive service to customers.
• Excellent organizational skills and the ability to prioritize.

Desired Qualifications:

• Commercial Lease/Loan documentation experience.

Skills:

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - RI - Riverside - 3400 Pawtucket Ave - East Providence Call Center (RI1530)

Pay and benefits information

Pay range

$57,000.00 - $102,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.