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Senior Pharmacy Technician - Call Center - Work From Home Oklahoma
Pay$18.50 - $31.72 / hour
LocationOklahoma/Pennsylvania
Employment typeFull-Time
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Job Description
- Req#: R0448524
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $31.72 per hour
- Eligible for bonuses, commissions, or short-term incentive programs in addition to base pay
- Comprehensive benefits package including medical, dental, and vision coverage
- Opportunities for career advancement and professional development
- Supportive work environment with well-being programs and education assistance
- Paid Time Off (PTO), paid holidays, and a 401(k) retirement savings plan
What to Expect (Job Responsibilities):
- Process prior authorization requests via phone, fax, or electronically, utilizing various computer resources
- Complete prior authorization approvals and denials accurately and in a timely manner
- Review potential prior authorization denial language to ensure compliance with NCQA requirements
- Handle a high volume of prior authorization inquiry calls from providers, pharmacies, and internal partners
- Participate in training, continuing education, and team meetings as required
What is Required (Qualifications):
- National Pharmacy Technician certification (PTCB, NHA/ExCPT) in good standing
- 1-5+ years of Pharmacy Prior Authorization processing experience (retail or hospital experience may be considered)
- Strong multitasking and prioritization skills
- Ability to adjust to business or department needs
- High school diploma or GED
How to Stand Out (Preferred Qualifications):
- Experience in retail or hospital settings
- Knowledge of managed care or Medicaid
- Familiarity with AS400 systems
- Proficiency in Microsoft applications (Excel, Word, and Outlook)
- Understanding of pharmacy practices and clinical information
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