Cognizant
Senior Process Executive-Voice - (Job Number: 00058166821)
PayCompetitive
LocationMnl Client Site/National Capital Region
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 2226133
- Bachelor's Degree Holder, completed at least 2 years of college education or Senior Highschool graduate.
- Must have at least 2 years of customer service experience in either voice, email, or chat
- Good to excellent English communication skills
- Willing to work on shifting schedules in Giga Tower, Quezon City
!*!Level: Senior Process Executive
Qualifications:
Technical Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Speaking English PL2 Required Domain Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd. 1 Field Serv Mgmt-Tech NA Desired 2 After Sales & Service (Tech) NA Desired * Proficiency Legends
Proficiency Level Generic Reference PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. - Bachelor's Degree Holder, completed at least 2 years of college education or Senior Highschool graduate.
About the company
Cognizant is a multinational technology company that provides business consulting, information technology and outsourcing services.