Senior Project Officer

• Temporary role up to 4 months
• Clerk grade 9/10 salary ranging from $120,859 - $133,183 base per annum plus super
• This role is located in Sydney/Flexible
• Closing date, 9th April 2024 @ 10am

What is the opportunity?

This is an exciting opportunity to contribute towards the good governance of the Department of Customer Service. You will gain exposure of governance processes right across the cluster and engage directly with agencies and divisions.

You will be part of the critical Design & Delivery team who deliver functional and customer focused programs of work in governance practice areas including risk, compliance, privacy, complaints/customer feedback, business continuity, insurance, corporate policy and programs. You will be supported by a great team of people and report directly to the Manager Governance, in the Governance Team of GRA.

We're searching for someone who loves working closely with customers, solving problems, and gets a thrill from making things happen on time. If this sounds like you, please apply to join us!

What does our ideal candidate look like?

• Excellent planning skills with the agility to reprioritise
• Sound knowledge of human-centred design and agile methodology
• A flair for stakeholder engagement
• A plain English approach
• A passion for working as a team to deliver shared goals
• Strong problem-solving skills

What we need from you:

To start your journey towards becoming our Senior Project Officer, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

For any enquiries about the role please contact James Aslanidis | Manager Governance via

james.aslanidis@customerservice.nsw.gov.au

Salary Grade 9/10, with the base salary for this role starting at $120,859 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Sandy Anderson via sandy.anderson@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via sandy.anderson@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process