CorServ is looking for a passionate, detail-oriented, and technically focused Senior QA Analyst who is experienced in QA methodology. The ideal candidate will be skilled in database validation and manual testing with a keen eye for detail, excellent communication, and the ability to learn and retain product knowledge at a quick pace. The QA Analyst will be responsible for ensuring multiple platforms and systems work as designed and have high quality standards.
Responsibilities: - Learn/retain knowledge of payment card related features & functions supported across multiple platforms
- Support Web-based, API-based, and IVR testing
- Create and document test scenarios for QA sign-off and follow-up automation
- Report bugs and errors in appropriate bug tracking systems
- Interact with other delivery departments to ensure bugs/issues are understood and resolved
- Assist in maintaining regression test script criteria
- Perform browser/device matrix testing to ensure site conforms to project defined standards
- Help troubleshoot issues
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Follow-up with QA team and the project team on issues, suggestions, timelines
Requirements
- Bachelor's degree or equivalent work experience
- 4+ years of professional QA experience
- Excellent written and verbal communication skills
- Attention to detail and strong organizational skills
- Ability to learn and retain product knowledge at a quick pace
- Analytical mind and problem-solving attitude
- Prior financial/credit card industry experience, familiarity with processor-side transaction data a plus
- Basic SQL knowledge of SELECT and JOIN operations a must
- Knowledge of Agile project management
- Understand and adhere to all bank policy, laws, and regulations applicable to the role
- Ability to work in a remote environment
About CorServ CorServ is a payment technology and portfolio management company that was founded in 2009. With decades of experience in payment systems, we enable financial institutions and FinTechs to enter or expand their payment card programs with our open-source technology platform. Our global headquarters is in Atlanta, GA and our employees enjoy working in a virtual environment. We offer a competitive compensation and company-paid benefits package including medical, dental, and vision. We also offer a generous PTO plan, 401K matching, and the opportunity to work in a remote environment.
CorServ Holdings, Inc is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.