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Senior ServiceNow Analyst


PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time

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  • Job Description

      Req#: JR124105
      Employer Industry: Automotive Services

      Why consider this job opportunity:
      - Salary up to $180,300.00
      - Opportunity for career advancement and growth within the organization
      - Flexible remote work options available
      - Comprehensive health and wellness benefits, including paid time off and holiday pay
      - Supportive and innovative work environment that fosters high performance
      - Engage with a diverse range of stakeholders across various departments

      What to Expect (Job Responsibilities):
      - Develop and maintain the ServiceNow tenant, including configuration, customization, and administration with various ServiceNow modules
      - Create and manage integrations between ServiceNow and other enterprise systems using API and SFTP
      - Document configurations, customizations, and processes for clarity and compliance
      - Collaborate with HR, Payroll, Finance, IT, and business stakeholders to design processes that automate and streamline activities
      - Troubleshoot and resolve reported issues to ensure timely resolutions and maintain system performance

      What is Required (Qualifications):
      - Bachelor's Degree or equivalent experience required plus at least 3 years of configuration experience with ServiceNow modules such as HR Service Delivery and ITSM
      - Proficiency in ServiceNow application development, including JavaScript and workflows
      - Solid understanding of integrations and integration methods (API, REST, SOAP, etc.)
      - Ability to manage multiple work assignments and priorities in a fast-paced environment
      - Strong data analysis, research, and testing skills

      How to Stand Out (Preferred Qualifications):
      - Familiarity with agile development methodologies
      - Understanding of GDPR and its implications on data security and processing

      #AutomotiveServices #ServiceNow #RemoteWork #CareerGrowth #HealthBenefits
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