Job Summary

Reporting to the HEOP Program Director, the Senior Staff Assistant will provide administrative support to the HEOP office and professional staff. Duties include, but are not limited to: completing hire paperwork for all student employees (tutors, mentors, etc.) and reconciling timesheets; liaise with Enrollment Management during admissions cycle to request documentation from EM, interested HEOP students, interface with Slate (EM system), and schedule prospective student interviews; schedule student appointments for all professional staff, send appointment reminder emails; send other communication to students as requested by professional staff; coordinate HEOP events during the academic year; partner with HEOP professional staff and MCAS office on coordination of summer program; manage HEOP department email account.

Job Responsibilities

Major Responsibilities:

Administrative Support:

• Admissions support includes:
  • Work with director to prepare admissions forms. Coordinate with RIT Admissions to send mailings. Handle phone, email, and in-person communication with applicants, guidance counselors, and parents. Schedule prospective students for face to face or Zoom interviews. Review confidential economic documentation for financial eligibility following SED guidelines. Input data for SED reports.
• Tutoring Program support includes:
  • Process new hire forms, complete payroll change forms for 75+ student tutors. Input data for SED reports.
• Support for Professional staff:
  • Scheduling coaching appointments, pulling information from SIS, tracking study hours attendance, sending appointment reminder emails and missed study hours emails

• Serve as department liaison to Student Employment Office; track tutor and student mentor hours, reconcile timesheets in Kronos.
• Participate in DDI Summer Experience program (MCAS and HEOP students) planning and implementation of welcoming dinner, social activities, etc.
• Coordinate recruitment activities and attend college fairs.
• Coordinate program event planning which includes reserving rooms, ordering food, requesting flyers, creating event in Campus Groups and tracking attendance.
• Support department staff with special projects as needed.
• Manage and maintain various HEOP databases and data collection systems which include, but are not limited to program tracking, grade roster, eligibility roster, enrollment projections, and student performance & graduation data. Input data for SED reports.

Other duties as assigned by director

Required Qualifications

Education and Experience Requirement:

• 2-4 years of professional experience in a high traffic office OR Associate’s degree with at least 1-year of professional office experience or

• The ability to successfully manage a fast-paced, dynamic office with demanding needs
• Intermediate level of Microsoft Office Suite
• Knowledge of or willingness to learn Kronos and Oracle
• Excellent customer service and interpersonal skills
• Written communication abilities including proofreading and document creation
• Strong oral communication skills with tact and diplomacy
• Ability to manage multiple tasks/projects and adjust priorities in a fast-paced environment
• Ability to work with diverse individuals at all organizational levels
• Understanding of or willingness to learn RIT organizational structures, programs and policies
• Attention to detail in all responsibilities
• Flexibility and willingness to assume new tasks or special projects as requested.

Required Minimum Education Level

Associates or Equivalent Experience

Work Location

Hybrid — Remote/On-campus

Shift

Day

Wage Band

114H

FLSA Category

Non-exempt

Employment Category

Fulltime

Required Application Documents

Cover Letter, Curriculum Vitae or Resume

What do we believe at RIT?

Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.

As a member of the RIT community, you'll receive a comprehensive employee benefits package that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).

Department/College Description

Organizationally positioned in RIT’s Division of Diversity and Inclusion, The Arthur O. Eve Higher Education Opportunity Program (HEOP) is a long-standing NYSED grant program committed to the recruitment and academic success of historically disadvantaged students with strong academic potential and personal initiative who would otherwise be excluded from higher education at a private New York State college or university. The program provides financial, academic and personal support to maximize student success.

How To Apply

In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Hourly/Salary Minimum

16

Hourly/Salary Maximum

25