As a Senior Technical Writer, you’ll be part of a collaborative team collaborating with internal stakeholders and customer organizations to deliver content for a Knowledge Management solution. Your mission? To create, edit, organize, and develop documentation for developers that’s crystal clear, concise, and perfectly tailored to the varying technical expertise of the audience.

Location: Remote (India)

Contract : 5 months

• Technical Aptitude: Tackle complex technologies head-on, showcasing your analytical prowess. You bring with you at least 3 years of experience or working knowledge writing for a payment platform.
• Tools Expertise: Show off your advanced skills with markdown, GitHub, and Oxygen. Experience with Docusaurus is a serious bonus! You know how to navigate content management systems, publish workflows, and manage customer reviews and approvals with ease. You’re no stranger to Confluence, JIRA , markdown, Teams, and standard office tools (MS Office, we’re looking at you!).
• Domain Expertise: Bring your wealth of knowledge, understanding, and hands on experience of FinTech , finance, and Payment software.
• Adaptability: Dive into new technologies, tools, and processes with lightning speed. Our fast-paced environment is your playground.
• Audience-Centric Content: Create user-friendly documentation while also addressing the needs of the developer community.
• Writing Style: Craft your prose to fit project requirements, with a minimalist touch.
• Content Quality: Lead the charge in enhancing content quality, usability, and team processes. Your insights matter.
• Requirements Analysis: Dig deep into customer documentation needs, develop solid documentation plans, and write technical content.
• Risk Management: Analyze risks, spot potential issues, and estimate content delivery timelines.
• Information Architecture: Organize and simplify complex information for easy information retrieval.
• Development Methodologies: Understand and be able to work in an Agile development approach.
• Problem Solving: Channel your creativity to find ingenious solutions for complex documentation challenges.
• Autonomy: Work independently, achieving established goals and resolving issues like a pro.
• Teamwork: Gel with the team.
• Communication Skills: Your written and verbal communication abilities? Excellent.
• Self-Motivation: Whether working independently or as part of a geographically dispersed team, you’ve got this.

Qualifications

• Education: Industry certification, college diploma, or university degree in technical writing, engineering, computer applications, or a related field (e.g., BE/ME, B Tech/M Tech, BCA/MCA).
• Domains: A background, education, or comparable experience writing content for finance or payment software and devices is required.
• Content: Must have experience writing developer or API documentation.
• Experience: 8+ years of technical writing under your belt.